Enthusiastic and outgoing team player with 9+ years in customer service. I thrive in fast paced environments, love connecting with people, supporting my team and enjoy creating fun, welcoming experiences with guests.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Barista
Qreate Coffee
Orlando, FL
08.2022 - 12.2025
Collaborated with a small team to serve customers quickly an efficiently in a high volume environment.
Provided friendly and personalized customer service to every customer, creating a welcoming experience
Adapted to always changing priorities, from preparing a variety of beverages to training new staff
Aquatics Supervisor
Big Kahunas
Destin, FL
02.2018 - 07.2022
Led and supported a team of lifeguards, ensuring smooth daily operations in a fast paced environment
Provided friendly and attentive service to guests, creating a safe and enjoyable environment for all guests
Maintained high standards for safety, team work, and operational consistency
Beverage Cart Attendant
Santa Rosa Golf Club
Santa Rosa Beach, FL
09.2021 - 07.2022
Worked in a small crew to provide fast, friendly service to every customer
Demonstrated reliability and consistency, arriving prepared and ready to support the many teams that work together for the gold club
Stocked bar and beverage cart, ensuring all supplies were well organized, readily available, keeping operations smooth and service timely for all customers
Barista
Black Bear
Santa Rosa Beach, FL
09.2021 - 07.2022
Prepared beverages, pastries, and ran food in a high volume/fast paced cafe
Provided engaging customer service creating a friendly environment for all new and returning customers
Assisted with daily tasks including inventory, support, stocking, cleaning, and organization