Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Volunteer

Kylie Macallister

Ewing,NJ

Summary

Hi! My name is Kylie Macallister! I'm a Psychology major with a Marketing minor at The College of New Jersey and a member of SHRM, where I'm building a foundation in HR and organizational development. Through my work experiences at Target, Wawa, and local businesses, as well as my time spent volunteering at S.A.V.E. Animal Shelter, I've developed strong teamwork and problem-solving skills in fast-paced environments. My interests lie at the intersection of psychology and business, from understanding consumer behavior to creating positive workplace environments! With a certification in Administrative Human Resources and a passion for connecting with people, I'm eager to continue learning and growing through internships, networking, and professional opportunities!

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Fufillment Expert

Volunteer

S.A.V.E. Animal Shelter
02.2025 - Current
  • Managed inventory of supplies, maintaining accurate records for resource allocation.
  • Assisted with special events and programs.

Fufillment Expert

Target
04.2025 - 09.2025
  • Assisted customers with product inquiries and resolved issues efficiently.
  • Processed transactions accurately using POS systems to ensure smooth checkout experience.
  • Maintained stock levels and organized merchandise displays to enhance store presentation.
  • Collaborated with team members to support store promotions and special events effectively.

Customer Service Associate

Wawa, Inc.
09.2024 - 12.2024
  • Assisted customers with inquiries, ensuring prompt and accurate information delivery.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
  • Processed transactions using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to streamline service processes and improve response times.
  • Handled billing and payment issues by following guidelines and resolving disputes.

Customer Service Associate

Wawa, Inc.
02.2022 - 08.2024
  • Assisted customers with inquiries, ensuring prompt and accurate information delivery.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
  • Processed transactions using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to streamline service processes and improve response times.
  • Handled billing and payment issues by following guidelines and resolving disputes.

Ice Cream Scooper

The Parlor
09.2021 - 11.2021
  • Delivered exceptional customer service by efficiently taking and processing orders.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Assisted in inventory management by restocking supplies as needed.
  • Collaborated with team members to enhance workflow during peak hours.
  • Adapted quickly to changing menu items and customer preferences.

Education

Bachelor's degree - Psychology

The College of New Jersey
01.2027

High School Diploma -

Toms River High School East
06.2023

Skills

  • Professional Writing
  • Volunteer Engagement
  • Human Recourses
  • Psychology
  • Marketing
  • Consumer Behavior
  • Problem resolution
  • Team collaboration

Affiliations

SHRM

Certification

  • Administrative Human Resources
  • Preventing Harassment in the Workplace (2018)
  • Using AI to Improve Human Resources Practices

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Fufillment Expert

Target
04.2025 - 09.2025

Volunteer

S.A.V.E. Animal Shelter
02.2025 - Current

Customer Service Associate

Wawa, Inc.
09.2024 - 12.2024

Customer Service Associate

Wawa, Inc.
02.2022 - 08.2024

Ice Cream Scooper

The Parlor
09.2021 - 11.2021

Customer Service Associate

Fufillment Expert

Bachelor's degree - Psychology

The College of New Jersey

High School Diploma -

Toms River High School East
Kylie Macallister