Kylie Machens
Edwardsville,IL
Summary
Dynamic professional with a proven track record in customer service and cleaning, honed at Orchard Farm School District and various retail settings. Excelled in enhancing customer satisfaction and maintaining pristine environments. Skilled in money handling and complex problem-solving, demonstrating exceptional people skills and a dependable nature. Achieved significant improvements in operational efficiency and customer engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Custodian
Orchard Farm School District
05.2024 - 07.2024
- Maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for upcoming school year.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors.
- Deep cleaned entire classrooms, hallways, and furniture.
Sales Associate
Target
10.2023 - 03.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Jakes On Main
07.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Soccer Coach
STL Legends
05.2018 - 07.2019
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed and led age- and ability-appropriate soccer training drills.
- Evaluated players' performance and provided constructive feedback to improve abilities.
- Communicated with parents and colleagues effectively.
Education
Pre-Dental Hygiene - Dental Hygiene
Lewis And Clark Community College
Godfrey, IL05.2028
High School Diploma -
Orchard Farm High School
Saint Chalres, MO05.2023
Skills
- Customer Service
- Money Handling
- Excellent People Skills
- Complex Problem-Solving
- Cleaning and sanitizing
- Responsible and Dependable
Certification
Alzheimer's Friendly Business Education
Timeline
Custodian
Orchard Farm School District
05.2024 - 07.2024
Sales Associate
Target
10.2023 - 03.2024
Sales Associate
Jakes On Main
07.2021 - 08.2023
Soccer Coach
STL Legends
05.2018 - 07.2019
Pre-Dental Hygiene - Dental Hygiene
Lewis And Clark Community College
High School Diploma -
Orchard Farm High School
Alzheimer's Friendly Business Education
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