I would like to be trained in all aspects of the business and eventually run my own desk and have my own team. I am familiar with the escrow process and fell in love with the job along the way.
Overview
4
4
years of professional experience
Work History
Escrow Assistant
Lennar Title
Pleasanton, CA
06.2022 - Current
Provided customer service through phone calls or emails promptly and professionally.
Assisted customers with the escrow process, including answering questions and providing documentation.
Resolved issues related to escrow accounts by communicating with customers and lenders.
Reviewed title reports to ensure accuracy of information before closing.
Put together closing statements for buyer and seller review.
Waitress
Buffalo Wild Wings
Brentwood, CA
02.2021 - 04.2022
Provided excellent customer service to ensure repeat customers.
Developed positive relationships with regular customers through friendly conversation.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Real Estate Assistant
Coldwell Banker
Castro Valley, CA
04.2020 - 02.2021
Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
Assisted realtors with private viewings, enabling clients to see available properties.
Education
Liberty High School
Brentwood, CA
06-2021
Skills
Microsoft Office
Teamwork
Customer Service
Problem- Solving
Handling Conflict
Office administration
Timeline
Escrow Assistant
Lennar Title
06.2022 - Current
Waitress
Buffalo Wild Wings
02.2021 - 04.2022
Real Estate Assistant
Coldwell Banker
04.2020 - 02.2021
Liberty High School
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