Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie MacWilliams

Folsom,CA

Summary

I would like to be trained in all aspects of the business and eventually run my own desk and have my own team. I am familiar with the escrow process and fell in love with the job along the way.

Overview

4
4
years of professional experience

Work History

Escrow Assistant

Lennar Title
Pleasanton, CA
06.2022 - Current
  • Provided customer service through phone calls or emails promptly and professionally.
  • Assisted customers with the escrow process, including answering questions and providing documentation.
  • Resolved issues related to escrow accounts by communicating with customers and lenders.
  • Reviewed title reports to ensure accuracy of information before closing.
  • Put together closing statements for buyer and seller review.

Waitress

Buffalo Wild Wings
Brentwood, CA
02.2021 - 04.2022
  • Provided excellent customer service to ensure repeat customers.
  • Developed positive relationships with regular customers through friendly conversation.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.

Real Estate Assistant

Coldwell Banker
Castro Valley, CA
04.2020 - 02.2021
  • Organized files containing important information about each client's transaction including financing details, inspection results and appraisal reports.
  • Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
  • Assisted realtors with private viewings, enabling clients to see available properties.

Education

Liberty High School
Brentwood, CA
06-2021

Skills

  • Microsoft Office
  • Teamwork
  • Customer Service
  • Problem- Solving
  • Handling Conflict
  • Office administration

Timeline

Escrow Assistant

Lennar Title
06.2022 - Current

Waitress

Buffalo Wild Wings
02.2021 - 04.2022

Real Estate Assistant

Coldwell Banker
04.2020 - 02.2021

Liberty High School
Kylie MacWilliams