Kylie Makris
Wilmington,NC
Summary
Dedicated beauty professional with a proven track record in delivering exceptional skincare and salon services. Successfully builds client relationships and drives high satisfaction levels through organized operations and tailored client care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Animal Care Specialist
Self Employed
Wilmington, NC
06.2025 - Current
- Provided in-home pet care and dog walking services for diverse animals, including dogs, cats, small animals, and birds.
- Followed detailed owner instructions to ensure tailored care and feeding routines.
- Managed structured schedule of back-to-back client visits while ensuring punctual service delivery.
- Conducted safe dog walks customized to each pet's size, temperament, and energy level.
- Communicated regularly with pet owners through photos and detailed visit updates after each appointment.
- Built client trust by delivering reliable and compassionate in-home pet care services.
Event Hairstylist
Kreashenz, An Organically Infused Salon
Wilmington, NC
09.2023 - 11.2025
- Delivered professional on-site hairstyling services for weddings and special events, traveling to client locations, venues and hotels.
- Consulted with clients to design customized styles reflecting preferences, themes, and features.
- Executed a variety of hairstyling techniques, including up-dos, braiding, curling, blowouts and formal event styling.
- Collaborated with makeup artists, photographers, and wedding planners for seamless event preparation.
- Maintained event timelines while delivering high-quality hairstyles.
- Adapted swiftly to schedule changes and last-minute requests without compromising quality.
- Upheld sanitation standards while cleaning, organizing, and transporting styling tools.
- Coordinated travel, scheduling, contracts and on-site styling for clients to ensure timely event readiness.
Independent Hair Stylist
Kreashenz, An Organically Infused Salon
Wilmington, NC
09.2023 - 11.2025
- Operated an independent hairstyling business in a room rental environment managing all aspects of client services and day-to-day business operations in compliance with state board sanitation, safety, and hygiene standards.
- Built and maintained a loyal client base through referrals, repeat clientele, and strong relationship-building skills.
- Performed advanced color services, including highlights, lowlights, balayage, glosses, and full-color applications using professional-grade products and techniques.
- Demonstrated proficiency in precision cutting, layering, texturizing, and customized styling tailored to clients' preferences and hair types.
- Maintained cleanliness and organization of shampoo stations, chairs, bowls, work areas, and reception spaces to uphold a professional salon environment.
- Supported overall salon operations by helping maintain an organized, welcoming, and client-focused atmosphere.
- Stayed current with industry trends, techniques, and professional product knowledge to provide clients with the highest level of service and recommendations.
Salon Assistant
Monica Kelly & Company
Wilmington, NC
01.2023 - 09.2023
- Delivered exceptional customer service by warmly greeting clients, managing check-ins, and ensuring a welcoming salon experience.
- Processed credit card, cash, and check transactions accurately while maintaining accurate financial records.
- Managed high-volume phone calls, email correspondence, appointment scheduling, and client inquiries.
- Maintained inventory levels by restocking backbar and retail products, ordering supplies, and receiving, unpacking, and organizing new color shipments.
- Assisted stylists with shampooing, gloss applications, blow-drying, styling, highlighting, lowlighting, and color preparation, including mixing color formulations and lighteners.
- Demonstrated knowledge of professional color lines, including Redken, Wella, Matrix, and other salon-grade products.
- Prepared and maintained salon workstations, ensuring a clean, organized, and professional environment for clients and stylists.
- Ensured strict compliance with state board sanitation and safety regulations, maintaining salon readiness and cleanliness at all times.
Receptionist
Practical Magic Store
Wilmington, NC
04.2022 - 09.2023
- Provided exceptional customer service by warmly greeting customers, answering questions, and assisting with product selection and inquiries.
- Maintained a clean and visually appealing retail environment to enhance the customer experience.
- Processed customer transactions accurately, including cash, credit card, and other payment methods.
- Handled incoming phone calls, addressed customer inquiries, and provided information regarding products, services, and order status.
- Managed inventory by carefully restocking merchandise, replenishing crystal displays, and organizing new product arrivals.
- Created and updated product labels, pricing tags, and promotional signage to support sales and marketing initiatives.
- Processed online orders and coordinated local pickup orders, ensuring accuracy and timely fulfillment.
- Assisted the shipping department with order preparation, packaging, and other operational tasks as needed.
- Carefully handled and displayed fragile merchandise while maintaining product presentation standards.
- Supported daily store operations by maintaining organized inventory and ensuring merchandise was fully stocked and attractively displayed.
Live Stream Sales Associate
Practical Magic Store
Wilmington, NC
04.2022 - 12.2022
- Hosted live-stream sales broadcasts on social media platforms, presenting and demonstrating products such as crystals, candles, perfumes, and related retail items.
- Engaged with online audiences in real time by responding to comments, questions, and product inquiries while maintaining a professional and customer-focused presence on camera.
- Delivered persuasive product presentations designed to increase engagement, drive sales, and enhance customer experience during live sessions.
- Monitored and managed incoming orders through the company's mobile app, ensuring accuracy and timely processing of customer purchases.
- Handled customer inquiries related to products, orders, and availability through live chat and digital platforms.
- Coordinated order fulfillment and supported shipping operations to ensure prompt and accurate delivery of products.
- Maintained strong attention to detail while multitasking between live streaming, customer engagement, and order management in a fast-paced digital sales environment.
Healthcare Data Support Specialist
T12 Technologies
Reston, VA
12.2020 - 11.2021
- Worked remotely analyzing and processing encrypted electronic communications related to patient COVID-19 test records and screenings.
- Utilized Microsoft Excel to organize, sort, and maintain accurate patient data, ensuring proper tracking and status updates of test results.
- Reviewed sensitive medical documentation and patient files while strictly adhering to HIPAA regulations and maintaining confidentiality at all times.
- Ensured accuracy, security, and compliance in handling protected health information (PHI) and maintaining data integrity.
- Prioritized urgent cases and maintained strong attention to detail when reviewing and updating patient records.
- Followed established protocols for data security and privacy to safeguard patient information and support healthcare compliance standards.
- Communicated continuously with team members and leadership via Microsoft Teams to coordinate workflow and ensure timely, accurate completion of patient screening processes.
General Manager
Laser Smooth Solutions
Oakton, VA
11.2011 - 01.2021
- Directed daily operations of a busy laser skin care center, overseeing staff, customer service, scheduling, inventory, and financial performance.
- Led and trained a team of 5-8 employees, fostering a positive work environment and maintaining high service standards.
- Consistently met and exceeded sales goals through client retention strategies, promotions, and consultative sales techniques.
- Developed and managed social media, email marketing, and online advertising campaigns to increase brand awareness and attract new clients.
- Resolved client concerns promptly and professionally, resulting in high customer satisfaction and retention.
- Managed inventory, product ordering, and operational supplies to ensure efficient business operations.
- Developed operational policies to streamline processes and improve workflow efficiency.
- Created employee schedules and coordinated staffing to maximize productivity and customer service.
- Implemented training programs focused on treatment knowledge, customer service and sales performance.
Certified Laser Technician
Laser Smooth Solutions
Oakton, VA
11.2011 - 01.2021
- Performed a wide range of laser and advanced esthetic treatments in compliance with Virginia state safety regulations and clinical protocols.
- Conducted detailed client consultations, providing clear education on procedures, expectations, pricing, and aftercare to ensure informed consent and client comfort.
- Delivered safe and effective laser hair removal treatments with consistent results using the Candela GentleMini Nd:YAG system.
- Performed successful spider vein reduction and skin tightening treatments, ensuring safe application and reliable improvement outcomes.
- Executed safe and effective IPL and Fractional Ablative Laser skin resurfacing treatments utilizing the Alma Harmony XL Laser Machine
- Successfully performed tattoo and ink removal treatments with the Quanta Q-Plus C laser system, producing reliable and visible client results.
- Administered diamond-tip microdermabrasion services on the Viola Pristine system while providing personalized facial treatments to enhance skin health and appearance.
- Maintained high standards of safety, accuracy, and client care while supporting consistent treatment outcomes and client satisfaction.
- Supported clinic operations as Lead Laser Technician, contributing to workflow efficiency and treatment quality standards.
Animal Care Specialist
Doodlebug Dog Walkers LLC
Woodbrodge
03.2020 - 07.2020
- Provided responsible and loving care for pets, adhering to owner instructions.
- Handled all dog breeds with ease, including multiple dogs during walks.
- Treated each pet with utmost attention and respect, ensuring individual needs were met.
- Maintained professionalism and reliability during scheduled visits, never shortening any walk.
Animal Care Specialist
Sierra Stroll Pet Care
Woodbridge, VA
03.2016 - 11.2016
- Established a wonderful connection with each animal.
- Travelled to and from each appointment while performing each task diligently and fully.
- Followed all safety measures and protocols for each appointment/animal.
- Handled each pet with the utmost respect and love while caring for each pet.
- Stayed cautious and aware at all times while respecting each home and leaving each home as is.
- Helped with other small tasks like lights inside/outside, mail, watering plants etc.
- Always refreshed & refilled water bowls, managed food and administered meds if needed.
- Took time to build trusting relationship with each and every pet as well as actually giving them the best walk/exercise with me always!
- Never rushed the time allocated for each appointment.
- Treated each animal and owners home as if my own!
Hair Designer Assistant
Jewel Hair Design
Ellicott City, MD
04.2013 - 10.2014
- Created unique and individualized wedding up-dos, half up/down, waves, curls, straightening, blow-outs and all sorts of hairstyles for each client pertaining to their wishes.
- Travelled to and from each wedding party all around Maryland, DC and VA.
- Responsible for all my own tools, staying on schedule, working side by side with wedding planners, makeup artists and photographers etc.
- Provided friendly and genuine customer service to all while working under stressful situations with limited resources and small spaces.
- Kept a positive attitude and adjusted accordingly to unexpected situations.
- Followed all sanitary and health safety regulations for each client.
Salon Assistant
My Tigi Salon & Barber
Fairfax, VA
06.2013 - 12.2013
- Greeted all customers in salon, answered phone calls and emails, ran the front desk while maintaining an inviting atmosphere for the customers.
- Helped clean/sanitize entire salon, assisted lead stylists with shampooing, blow-drying, styling, braiding, some cuts & color etc.
- Took payments from customers, booked appointments for new and repeat clients, tracked inventory on products.
Education
Reiki Master/Teacher - Health and Wellness
International Reiki Organization
Remote04-2022
License - Cosmetology
Chantilly STEM Academy
Chantilly, VA05-2014
High School Diploma -
Woodson High School
Virginia01-2014
Some College (No Degree) - Nursing
Northern Virginia Community College
Fairfax, VASkills
- Operational management
- Customer support and service
- Client communication
- Sales Strategies
- Up-selling/Cross-selling
- Data analysis and detail oriented
- Organizational and administrative skills
- Patient record management
- Medical terminology expertise
- HIPAA compliance knowledge
- Microsoft Office proficiency
- Google Workspace proficiency
- Website Management
- Adobe software proficiency
- Social media marketing
- Video editing techniques
- Team collaboration
Certification
- Reiki Master/Teacher Practitioner | April 2020-Present |International Reiki Organization
- HIPAA Health Insurance Portability & Accountability Act Certification | May 2021-Present, HIPAA Privacy & Security Training Certification |T12 Technologies
- Tattoo Removal Specialist | April 2016-Present, Certified Hands-on training with Quanta-Q Plus C Laser machine
- Laser Hair Removal Certification | May 2012-Present, Laser Hair Removal Training Certification on the Candela Gentle Nd: Mini YAG laser Pro System| Completed 1500 hours of hands-on training
- Licensed Cosmetologist | June 2014-Present(Active license) State of North Carolina Board of Cosmetic Art Examiners
Additional Information
Authorized to work in the US for any employer
Languages
Spanish, Intermediate
Accomplishments
- National Technical Honor Society
- SkillsUSA Cosmetology VA State Contest | 5th Place
Timeline
Animal Care Specialist
Self Employed
06.2025 - Current
Event Hairstylist
Kreashenz, An Organically Infused Salon
09.2023 - 11.2025
Independent Hair Stylist
Kreashenz, An Organically Infused Salon
09.2023 - 11.2025
Salon Assistant
Monica Kelly & Company
01.2023 - 09.2023
Receptionist
Practical Magic Store
04.2022 - 09.2023
Live Stream Sales Associate
Practical Magic Store
04.2022 - 12.2022
Healthcare Data Support Specialist
T12 Technologies
12.2020 - 11.2021
Animal Care Specialist
Doodlebug Dog Walkers LLC
03.2020 - 07.2020
Animal Care Specialist
Sierra Stroll Pet Care
03.2016 - 11.2016
Salon Assistant
My Tigi Salon & Barber
06.2013 - 12.2013
Hair Designer Assistant
Jewel Hair Design
04.2013 - 10.2014
General Manager
Laser Smooth Solutions
11.2011 - 01.2021
Certified Laser Technician
Laser Smooth Solutions
11.2011 - 01.2021
Reiki Master/Teacher - Health and Wellness
International Reiki Organization
License - Cosmetology
Chantilly STEM Academy
High School Diploma -
Woodson High School
Some College (No Degree) - Nursing
Northern Virginia Community College