Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Mann

Stanwood,WA

Summary

Dynamic and results-oriented professional with a proven track record at Menchie's Frozen Yogurt, excelling in customer satisfaction and store maintenance. Demonstrated expertise in inventory management (hard skill) and exceptional teamwork (soft skill), significantly enhancing the shopping experience. Skilled in employing effective sales techniques and merchandise displays to meet and exceed sales goals.

Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.

Overview

1
1
year of professional experience

Work History

Store Associate

Menchie's Frozen Yogurt
10.2023 - 07.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Maintained clean and inviting store environment, encouraging longer visits from customers.

Floor Associate

Forever 21
08.2023 - 11.2023
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
  • Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.

Education

High School Diploma -

Lakewood High School
Marysville, WA

Skills

  • Organization
  • Problem-solving acumen
  • Active listening techniques
  • Time management mastery
  • Basic math skills application
  • Patience and empathy demonstration
  • Stock replenishment efficiency
  • Retail transactions processing
  • Product support
  • Sales floor organization
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Professionalism
  • Time management abilities
  • Store maintenance
  • Sales Techniques
  • Merchandise displays
  • Money Management
  • Operate cash registers
  • Manage inventory
  • Issue refunds

Timeline

Store Associate

Menchie's Frozen Yogurt
10.2023 - 07.2024

Floor Associate

Forever 21
08.2023 - 11.2023

High School Diploma -

Lakewood High School

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Kylie Mann