Kylie McCray
Toledo,OH
Summary
Dynamic professional with a proven track record at Landing Strip, excelling in customer service and team collaboration. Adept at handling high-pressure situations and ensuring operational efficiency. Skilled in safe food handling and conflict resolution, consistently enhancing guest experiences. Successfully trained new staff.
Overview
8
8
years of professional experience
Work History
Waitress
Landing Strip
Oakwood Ohio
01.2018 - Current
- Provided excellent customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Processed payments accurately using point-of-sale system for efficient transactions.
- Assisted in training new waitstaff on menu items and service protocols.
- Adapted quickly to high-pressure situations during peak hours, ensuring smooth operations.
Chef
Charloe Store
07.2022 - 11.2024
- Prepared diverse menu items using fresh, seasonal ingredients.
- Maintained kitchen cleanliness and adhered to food safety standards.
- Assisted in inventory management and ordering supplies efficiently.
- Collaborated with team members to optimize meal preparation processes.
- Led kitchen operations during peak hours, ensuring timely service delivery.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
Sales Associate
Marshall’s
Defiance, OH
04.2023 - 08.2024
- Assisted customers in locating merchandise, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring product displays were visually appealing and well-stocked.
- Processed customer transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Education
High School Diploma - Media Communications
Paulding Exempted Village Schools
Paulding, OHSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Safe food handling
- Handling complaints
- Active listening
- Time management
- Tableside service
- Conflict resolution
- Basic math
- Food safety
- Food handling safety
Timeline
Sales Associate
Marshall’s
04.2023 - 08.2024
Chef
Charloe Store
07.2022 - 11.2024
Waitress
Landing Strip
01.2018 - Current
High School Diploma - Media Communications
Paulding Exempted Village Schools