Kylie Meier
San Antonio,TX
Summary
Retail and service professional with a proven track record in enhancing team performance through targeted training and strategic feedback. Expertise in customer engagement and project management, thriving in fast-paced environments while consistently delivering exceptional service. Utilizes analytical thinking to inform management decisions and implement data-driven solutions for operational success.
Overview
5
5
years of professional experience
Work History
Retail Associate
Texas State University Bookstore
San Marcos, USA
08.2025 - Current
- Greeted each customer and offered assistance in finding recommended items, helping to boost customer satisfaction and retention.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance brand promotions.
- Delivered continuous training for new staff members to strengthen team performance.
Server
Little Woodrow’s
San Antonio, Texas
11.2021 - 08.2022
- Led and supported teams of up to six employees during high-volume events to ensure consistent and efficient service.
- Provided exceptional customer service in a fast-paced environment while building rapport with customers.
- Maintained accurate event details and expense information to support management decisions.
Shift Leader
Smashin’ Crabs
San Antonio, USA
01.2021 - 11.2021
- Advanced through two promotions in 3 months by demonstrating strong leadership capabilities and outstanding performance
- Directed end-of-shift reporting, cash management, and daily operational record-keeping.
- Guided and empowered coworkers by offering strategic feedback and support to boost overall team performance.
Education
MBA - Computer Information Systems Concentration
Texas State University
San Marcos, TX05.2027
BBA - Management with HR Concentration
Texas State University
San Marcos, TX05.2025
Skills
- Business administration
- Data entry
- Microsoft Office Suites
- Customer engagement and support
- Human resources management
- Professional correspondence
- Project management
- Effective communication
Leadership And Activities
- Women in Business Organization
- Alpha Chi Honor Society
- Beta Gamma Sigma Honor Society
- San Marcos Animal Shelter Volunteer
Timeline
Retail Associate
Texas State University Bookstore
08.2025 - Current
Server
Little Woodrow’s
11.2021 - 08.2022
Shift Leader
Smashin’ Crabs
01.2021 - 11.2021
MBA - Computer Information Systems Concentration
Texas State University
BBA - Management with HR Concentration
Texas State University