Kylie Newhouse
Riverside ,CA
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence. I am a hard worker and i love anything i put my mind too i’m ready for new beginnings
Overview
4
4
years of professional experience
Work History
Shift Leader
Papa John’s
10.2024 - Current
- Supervised daily operations to ensure compliance with safety standards and procedures.
- Trained new team members on operational protocols and customer service best practices.
- Coordinated workflow and delegated tasks to optimize team performance during peak hours.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Assistant Manager
Papa Johns Pizza
04.2022 - 12.2023
- Trained new employees in job duties and company policies.
- Managed store closing and opening procedures
- Provided excellent customer service and developed strong relationships with customers as well as de-escalation tactics
- Counted and taught inventory
- Managed closing shifts for over a year
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Held team members accountable during shift by effectively coaching to improve performance.
Childcare Assistant Teacher
KLA
02.2022 - 05.2022
- Facilitated daily educational activities, promoting cognitive and social development in young children.
- Assisted lead teacher in classroom management, ensuring a safe and nurturing environment for students.
- Developed engaging lesson plans tailored to diverse learning styles and developmental needs of each child.
- Fostered positive relationships with parents through regular communication regarding child progress and wellbeing.
Assistant Manager
Dollar tree
09.2021 - 02.2022
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Assisted with new employee training and conducted performance reviews to track overall progress.
Education
High School Diploma -
Glen View High School
Beaumont, CA06.2021
Skills
- Leader
- Attentive
- Fast
- Helpful
- Team player
- Hard worker
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Customer service management
Timeline
Shift Leader
Papa John’s
10.2024 - Current
Assistant Manager
Papa Johns Pizza
04.2022 - 12.2023
Childcare Assistant Teacher
KLA
02.2022 - 05.2022
Assistant Manager
Dollar tree
09.2021 - 02.2022
High School Diploma -
Glen View High School