Kylie Pascarelli
Mystic,CT
Summary
Highly experienced Therapy Coordinator known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Therapy Coordinator
FOCUS
2022.05 - Current
- Work efficiently and productively with both administrative staff, therapists, and patients in order to increase overall clinic productivity
- Assign patient scheduling and other responsibilities to staff as needed
- Communicate and coordinate department meetings with therapists in a constructive manner that promotes team rapport and effectiveness
- Attends and or organizes all mandatory meetings, training, and assignments as delegated
- Established efficient workflow processes to improve overall effectiveness
- Updated EMR systems to document both client and staff data (scheduling, authorization, personal information, etc.)
SLPA
FOCUS
2020.01 - 2022.05
- Maintained thorough documentation of clients' progress against treatment goals
- Implemented treatment plans and protocols dictated by speech-language pathologists and helped patients complete activities
- Required minimal oversight to complete job tasks, meeting all deadlines and goals
- Prepared visual representations and written reports detailing clients' performance
- Chose speech-language instructional materials most likely to help patients achieve their goals.
SLPA
Adelbrook
2018.01 - 2020.01
- Provides individual and group treatment to clients with a variety of speech and language disorders as mandated in each students IEP
- Participate in student-centered meetings
- Helped speech-language pathologists address patients' conditions and remediate problem behaviors
- Managed office support tasks such as preparing appointment materials, organizing supplies and coordinating office schedules.
Operations Specialist
Crum & Forster
2017.05 - 2018.01
- Communicated regularly with clients and retail agents to understand and meet their needs
- Resolved business problems to keep operations moving smoothly
- Followed procedures and policies to consistently improve processes and support organizational goals
- Resolved customer problems personally, responding to inquiries and complaints.
Education
Bachelor of Science - Communication Sciences and Disorders
Springfield College
Springfield, MASkills
- Exceptional phone skills
- Customer relations/Relationship Building
- Project Management
- Performance Improvement
- Workflow optimization
- Goal-Oriented
- Conflict Resolution
References
- Anna Hosner M.A., CCC-SLP, 239-728-7216, akhosner@gmail.com
Timeline
Therapy Coordinator
FOCUS
2022.05 - Current
SLPA
FOCUS
2020.01 - 2022.05
SLPA
Adelbrook
2018.01 - 2020.01
Operations Specialist
Crum & Forster
2017.05 - 2018.01
Bachelor of Science - Communication Sciences and Disorders
Springfield College
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