Kylie Peters
Williamstown,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. History in working in sales and management. Four years of work experience prior to, and while attending University.
Overview
3
3
years of professional experience
Work History
Sales Associate
Orange Theory Fitness
10.2023 - Current
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Generated new sales leads to achieve and exceed monthly sales goals.
Sales Manager
Express Clothing
10.2021 - Current
- Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Cultivated positive work environments of up to 15 employees, fostering strong teamwork and high employee morale.
- Analyzed sales metrics to identify trends, adjusting strategies accordingly for sustained growth.
- Trained and developed new hires in company processes, product knowledge, customer service, selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Express Clothing
10.2020 - 10.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Education
Bachelor of Science - Business Management
West Chester University of Pennsylvania
West Chester, PA05.2026
Skills
- Leadership
- Adaptability
- Attention to Detail
- Active listening
- Customer Service
- Money Handling
- Budgeting
- Problem-solving skills
- Outgoing Personality
Timeline
Sales Associate
Orange Theory Fitness
10.2023 - Current
Sales Manager
Express Clothing
10.2021 - Current
Sales Associate
Express Clothing
10.2020 - 10.2021
Bachelor of Science - Business Management
West Chester University of Pennsylvania
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