Kylie Phillips
Hutto,Texas
Work Preference
Summary
Dynamic and dedicated professional with a strong work ethic and a passion for fostering positive work environments. Proven expertise in relationship-building and time management within fast-paced settings, adept at navigating challenges with precision and delivering exceptional service. Committed to exceeding customer expectations, driving satisfaction, and cultivating long-term loyalty. Eager to embrace new challenges while continuously honing skills to contribute to organizational success and personal growth.
Overview
6
6
years of professional experience
Work History
Vice President of Young Professionals
Austin Area Urban League
01.2026 - Current
- Developed strategic partnerships to enhance community engagement and resource allocation.
- Led initiatives to improve operational efficiency and program delivery for underserved populations.
- Oversaw budgeting processes to ensure financial compliance and sustainability of programs.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Receptionist
Austin Area Urban League
Austin, TX
09.2024 - Current
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Maintained organized filing systems, enhancing access to client records and documentation.
- Coordinated communications between departments, fostering collaboration and information sharing.
- Trained new staff on reception protocols, improving onboarding efficiency and team integration.
- Streamlined office supply inventory process, reducing costs through effective resource management.
- Oversaw daily schedules of executives, optimizing time management and operational flow.
Server
Kalahari Resorts & Conventions
Round Rock, TX
03.2021 - 02.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Assisted in preparing the restaurant for opening and closing shifts.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Resolved any customer complaints or issues quickly and professionally.
Server
Hippo Cafe
Hutto, TX
04.2020 - 03.2022
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Hutto High School
Hutto, TX05-2021
Associate of Arts - Social Work
Austin Community College
Austin, Texas, TX05-2028
Skills
- Guest Engagement
- Food Running
- Order Management
- Food Inspection
- Ordering Procedures
- Regulatory Compliance
- Service Prioritization
- Performance Improvement
- Positive and Professional
- Client relationship building
Accomplishments
- I have been included in many activities in community service such as giving away thanksgiving meals to the homeless in my community.
- I was an intern at Girls Rock Austin, along with being a camper for several years.
Education and Training
other
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Vice President of Young Professionals
Austin Area Urban League
01.2026 - Current
Receptionist
Austin Area Urban League
09.2024 - Current
Server
Kalahari Resorts & Conventions
03.2021 - 02.2024
Server
Hippo Cafe
04.2020 - 03.2022
High School Diploma -
Hutto High School
Associate of Arts - Social Work
Austin Community College