Kylie Pierce
Leitchfield,KY
Summary
Dynamic and empathetic professional with a proven track record at The Play Zone and Mi Camino Real, excelling in child care and customer service. Leveraged strong work ethic and problem-solving skills to enhance safety, learning, and guest satisfaction. Known for fostering social development and managing high-pressure situations with grace. Dedicated daycare teacher provides students with safe and nurturing learning environment. Possesses excellent communication, interpersonal and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Daycare Teacher
The Play Zone
03.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Implemented age-appropriate curricula to meet needs of young learners.
Restaurant Waiter
Mi Camino Real
09.2022 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
Grayson County High School
Leitchfield, KY05-2024
Skills
- Time management
- Child safety
- Cleaning and sanitation
- Lesson planning
- Strong work ethic
- Health and safety
- Customer service
- Active listener
- Problem-solving
- Loves children
- Child care
- Friendly and likeable
- Emotionally supportive
- Infant, toddler, and preschool curricula
- First aid training
- Positive reinforcement
- Social development activities
- Decision-making
- Play-based learning
- Emergency procedures
Accomplishments
- Managed classroom of 6-10 children, ages 1 to 4, maintaining a safe, nurturing environment.
Timeline
Daycare Teacher
The Play Zone
03.2024 - Current
Restaurant Waiter
Mi Camino Real
09.2022 - 12.2023
High School Diploma -
Grayson County High School
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