Kylie Posadas
Roscoe,IL
Summary
Accomplished Nail Technician with a proven track record at Elements Salon, enhancing customer loyalty through exceptional service and nail art techniques. Demonstrated expertise in time management and customer service, contributing to team success and operational efficiency at Yankee Candle. Skilled in fostering client satisfaction and streamlining workflow for optimal results.
Overview
6
6
years of professional experience
Work History
Nail Technician
Elements Salon
05.2022 - Current
- Developing and maintaining strong relationships with customers to increase loyalty, trust and satisfaction.
- Ensuring a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Creating schedule using time management
Server
Lucy's #7 Burger Bar
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Key Holder
Yankee Candle
08.2020 - 08.2021
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Team Member
Culvers
08.2018 - 04.2020
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Nail Technician
First Class Cosmetology School
Beloit, WI02.2022
High School Diploma -
Rockford Christian Schools
Rockford06.2020
Skills
- Customer Service
- Time Management
- Team Collaboration
- Punctual
Timeline
Nail Technician
Elements Salon
05.2022 - Current
Server
Lucy's #7 Burger Bar
08.2021 - Current
Key Holder
Yankee Candle
08.2020 - 08.2021
Team Member
Culvers
08.2018 - 04.2020
Nail Technician
First Class Cosmetology School
High School Diploma -
Rockford Christian Schools
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