Kylie Raukko
Fullerton,CA
Overview
3
3
years of professional experience
Work History
Student Assistant
College of Humanities, Arts, and Social Sciences (CHASS) Dean's Office, UCR
Riverside, CA
09.2024 - 06.2026
- Work directly for the College Dean's Executive Analyst, independently developing Excel spreadsheet templates to streamline tracking of administrative records and expenses.
- Communicate effectively with students, staff, and faculty, both verbally and in writing on behalf of the dean's office.
- Created a comprehensive student handbook outlining procedures for office operations, including mail services, digital and paper filing systems, and supply inventory management.
- Provide additional support to other campus units as needed, assisting with event setup, leading campus tours for prospective students, and contributing to large-scale office projects.
Research Assistant
Leadership and Group Dynamics Lab, UCR Psychology Department
Riverside, CA
03.2025 - Current
- Analyzed qualitative and quantitative data collected from 250+ users to develop a UX research executive report for a mindset mobile gaming application.
- Collaborated with a 15-person research team to create actionable strategies to improve user engagement for the app.
- Conducted literature reviews to select psychological measures and built online Qualtrics surveys for a research study investigating the impact of leadership and followership identities on decision making in teams.
- Developed study materials including research assistant scripts, a board game task for participants, recruitment flyers, and IRB applications.
- Facilitated in-person study sessions of 25 participants and managed timeslot scheduling, survey administration, and compensation.
- Co-presented a research poster at the Undergraduate Research Symposium based on UX research analysis.
Seasonal Quick Serve Restaurant Cashier
Disneyland
Anaheim, CA
06.2023 - 06.2025
- Delivered exceptional guest experience to 400+ guests per shift across three Main Street, U.S.A. food and beverage locations serving a diverse guest population.
- Worked in a high-volume, fast-paced team environment with 10-30 cast members daily, managing 55+ menu items and resolving guest concerns.
- Processed 500+ point-of-sale (POS) transactions weekly, handled cash payments, fulfilled mobile orders, restocked inventory, and completed opening and closing procedures.
Education
Bachelor of Arts - Psychology
University of California, Riverside
06.2026
Study Abroad Program - undefined
The Chinese University of Hong Kong
07.2025
Skills
- Advanced Excel
- Microsoft Office
- Google Workspace
- Customer service excellence
- Team collaboration
- Multitasking and organization
Leadership Experience
- Executive Board Member - Treasurer, Fashion in Theory, UCR, Riverside, CA, 2025-09-01, 2026-06-01, Oversee the club's $1000+ annual budget by building budget spreadsheets from scratch, automating quarterly totals and reimbursement calculations while ensuring compliance with ASUCR finance policies., Design and implement tools to support operations, including a self-serve scheduling tool to monitor member participation., Collaborate with the executive board to coordinate event logistics and prepare to recruit, interview, and mentor incoming treasurer interns.
- Operations Volunteer and Peer Health Educator, Active Minds, UCR, Riverside, CA, 2025-03-01, 2026-03-01, Lead campus presentations to educate students on mental health and well-being services, increasing awareness and accessibility., Partner with leadership and volunteer teams to execute campus-wide outreach events and programming.
Timeline
Research Assistant
Leadership and Group Dynamics Lab, UCR Psychology Department
03.2025 - Current
Student Assistant
College of Humanities, Arts, and Social Sciences (CHASS) Dean's Office, UCR
09.2024 - 06.2026
Seasonal Quick Serve Restaurant Cashier
Disneyland
06.2023 - 06.2025
Bachelor of Arts - Psychology
University of California, Riverside
Study Abroad Program - undefined
The Chinese University of Hong Kong