Multisite Leasing Manager
Kylie Robinson
Willow Bridge
Belmont
7
years of professional experience
Motivated Leasing Manager with experience leading leasing operations, training new team members, and enhancing resident satisfaction. Currently pursuing a California Real Estate License and seeking to apply proven sales, negotiation, and relationship-building skills to a successful real estate career.
Work History
Multisite Leasing Manager
6 Months- Managed day-to-day leasing operations while ensuring compliance with company policies, fair housing regulations, and industry standards.
- Developed and executed marketing strategies to attract prospective residents to keep occupancy above 98% at all times
- Conducted property tours, processed applications, and facilitated lease signings to deliver a seamless leasing experience.
- Partnered with maintenance teams to coordinate property upkeep, ensuring units and common areas were well-maintained and resident-ready.
- Served as a primary liaison between vendors, clients, and residents, facilitating clear communication and timely issue resolution.
- Implemented and maintained organized filing and record-management systems to improve document accuracy, accessibility, and compliance.
- Onboarded, trained, and coached new leasing agents, ensuring adherence to company standards, and operational procedures.
Server/Bartender
1 Year 2 Months- Provided attentive food and beverage service for 10–20 tables per shift in fast-paced dining environment, enhancing guest satisfaction
- Learned restaurant procedures and cocktail recipes to ensure high-quality guest experiences and immediate readiness
- Developed rapport with guests and staff, earning consistent praise for quality of service and creating welcoming, guest-focused atmosphere
Administrative Sales Associate
6 Months- Managed administrative tasks, verified documents, and maintained internal records to support sales and operations
- Entered sales and order data into internal tracking software to enhance accuracy of sales operations
- Archived physical and digital documentation to ensure an accessible and well-structured records system
Cook/Cashier
1 Year- Fulfilled customer orders at counter, providing friendly, accurate service during peak mealtime traffic to enhance customer experience
- Prepared made-to-order sandwiches, ensuring high quality and customer satisfaction while maintaining operational efficiency
- Prepped ingredients and completed opening/closing tasks, including cleaning and restocking, to support daily operations
Retail Sales Associate
8 Months- Engaged customers through personalized assistance, guiding purchase decisions and resolving inquiries, resulting in enhanced shopping satisfaction and loyalty.
- Maintained store presentation by organizing merchandise and updating visual displays, ensuring a visually appealing shopping environment.
- Managed daily store operations during most shifts, showcasing self-direction, reliability, and proficiency in retail procedures without direct supervision.
Education
Bachelor of Arts (BA) - Criminology
Skills
Technical Skills
CRM & Property Management Software
Yardi
RentCafe
Google Workspace
Microsoft Office Suite
Operations & Administration
Vendor Coordination
Team Training & Onboarding
Oral & written communication
Problem-Solving
Data Entry
Document Management
Accomplishments
Nominated for Rookie Agent of the Year and Leasing Professional of the Year at the Willow Bridge Gold Medallion Awards Ceremony.
Timeline
Multisite Leasing Manager
Willow Bridge
01.2026 - CurrentRead More
Server/Bartender
Red Horse Tavern
04.2024 - 06.2025Read More
Administrative Sales Associate
APCT
03.2023 - 09.2023Read More
Cook/Cashier
Mr. Pickle's Sandwich Shop
05.2020 - 05.2021Read More
Retail Sales Associate
Prairie Boutique
05.2019 - 01.2020Read More
The Pennsylvania State University
Bachelor of Arts (BA) from Criminology
Read More