Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Kylie Rodgers

Twin Falls,ID

Summary

I am a dedicated professional with 15+ years of experience and proven knowledge of data collection and analysis, patient-centered communication and efficient time management. As the Audiologist Assistant at St. Luke's ENT Clinic, I have collaborated with colleagues from across the health system to ensure complete and dedicated care to our patients and their families. I work closely with my clinic team to develop patient-focused care and have lead my team as our clinic's S.M.A.R.T. champion to ensure policies and procedures are followed. I look forward to continuing my career with St. Luke's and leading a team with positive focused outlook.

Overview

19
19
years of professional experience

Work History

Audiologist Assistant

St. Luke's Magic Valley Medical Center
Twin Falls, ID
10.2022 - Current
  • Maintain detailed records of patient visits, tests performed, treatments rendered and medications prescribed.
  • Assist Audiologists in administering hearing tests to patients of all ages.
  • Developed marketing materials such as brochures or pamphlets describing audiology services offered at our clinic.
  • Maintain and place orders for clinical supplies needed for audiological testing.
  • Oversaw data management, daily biological calibration checks and various administrative tasks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our hearing aid manufacturers and services.

Patient Access Specialist 2

St. Luke's Health System
Twin Falls, ID
03/23/15 - 10/24/22
  • Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages and connecting patients with care providers
  • Monitor equipment, manage emergent calls and alarms to determine response requirements and priority of situations and alert care teams in accordance with established procedures
  • Obtain, review and verify patient demographic information, insurance eligibility and claim information
  • Test and maintain communication and alarm systems, and report malfunctions to maintenance units.

Customer Service Person in Charge

Fred Meyer
Twin Falls, ID
08.2009 - 11.2014
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Supervise others and provide on-the-job training
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishments.

Cashier

Shopko
Twin Falls, ID
03.2008 - 07.2009
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Sandwich Artist

Subway
Twin Falls, ID
01.2006 - 06.2007
  • Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea
  • Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers
  • Clean food preparation equipment, work areas, and counters or tables.

Customer Service

Dairy Queen
Twin Falls, ID
03.2005 - 12.2005
  • Accept payments and make change
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
  • Clean and organize eating, service, and kitchen areas.

Education

High School Diploma -

TWIN FALLS HIGH SCHOOL
05.2008

Skills

  • Professional
  • Communication
  • Resourceful
  • Dedicated

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Audiologist Assistant

St. Luke's Magic Valley Medical Center
10.2022 - Current

Customer Service Person in Charge

Fred Meyer
08.2009 - 11.2014

Cashier

Shopko
03.2008 - 07.2009

Sandwich Artist

Subway
01.2006 - 06.2007

Customer Service

Dairy Queen
03.2005 - 12.2005

Patient Access Specialist 2

St. Luke's Health System
03/23/15 - 10/24/22

High School Diploma -

TWIN FALLS HIGH SCHOOL

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