Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Audiologist Assistant
GOLDEN GATE ENT CORPORATION
San Francisco, California
02.2025 - Current
Educated patients on hearing aids and assistive listening devices, improving user confidence and device utilization.
Provided technical support for hearing aid applications, enabling effective user experience.
Provided attentive service to patients in face-to-face interactions and phone conversations, strengthening patient trust and satisfaction.
Created standard operating procedures in multiple languages, increasing accessibility and clarity for diverse patient populations.
Assistant Store Manager
Mr. T Cafe
San Francisco, United States
05.2021 - 06.2025
Managed daily store operations, overseeing opening and closing procedures and cash handling to maintain workflow efficiency.
Recruited and trained new employees, building a knowledgeable team that improved service quality.
Built customer trust by actively listening to concerns and resolving issues promptly.
Education
Associate of Science - Health Education
City College of San Francisco
San Francisco, CA
05.2023
Associate of Science - Social And Behavioral Science
City College of San Francisco
San Francisco, CA
05.2023
Bachelor of Science - Public Health
San Francisco State University
San Francisco, CA
Skills
Patient education
Assistive technology support
Technical support
Effective communication
Adaptive learning
Languages
English
Chinese (Cantonese & Mandarin)
Timeline
Audiologist Assistant
GOLDEN GATE ENT CORPORATION
02.2025 - Current
Assistant Store Manager
Mr. T Cafe
05.2021 - 06.2025
Associate of Science - Health Education
City College of San Francisco
Associate of Science - Social And Behavioral Science