- Baking
- I like working with my hands and fixing things
- Volunteering
- Watching Movies and TV Shows
- Music
- Auto Repair/Restoration
- Cooking
- Animal Care
- Strategy Games
- Acting and Theater
Kylie Rollman
York,PA
Summary
Always looking for ways to better myself or my working environment. Quick and willing to learn more complicated aspects of a job. With working in customer service, I have found ways to stay calm, and resolve any issues without it escalating too far. Reliable and punctual.
Overview
4
4
years of professional experience
Work History
Team Member
Target
10.2023 - 07.2024
- Quickly learned how to use the hand held scanners.
- Loading and unloading the morning truck deliveries and separating the product cases by isle and store section.
- Kept work areas clean, ensured that the backstock area is organized and products are in the correct sections.
- Kept a constant schedule and consistent times.
- Unloaded the FDC truck (all freezer, dairy, and cold items for grocery) as well as putting products away in their proper locations on the sales floor.
Manager
Taco Bell
04.2021 - 08.2023
- Ensured the workspace was clean and kept organized throughout shifts.
- Helping customers by answering questions, providing remakes of food or orders as well as refunds when needed or requested.
- Assisted in training new hires, and cross-training employees who are ready to be trained.
- Counting the cash in the registers before starting shifts and after finishing shifts as well as recording the amount of cash in the records system
- Preparing and bagging the orders as well as taking the customers order over the headset and POS system
Team Member
Panera Bread
08.2020 - 03.2021
- Took customers orders as well as preparing the desired bakery items and providing cups and pagers.
- Brewing fresh coffee and tea as needed throughout the shift.
- Cleaning the lobby, tables, countertops, and restrooms regularly.
- Restocking as needed and packing up leftover bakery products for donations at the end of the night.
- Making specialty drinks and finishing bags in the drive thru in a timely manor
Education
High School Diploma -
William Penn SHS
York, PA05-2022
Skills
- Complaint resolution
- Cleaning
- Organizing work stations
- Cash handling
- Problem-solving
- Willingness to learn
- Customer service
- POS systems
Interests
Timeline
Team Member
Target
10.2023 - 07.2024
Manager
Taco Bell
04.2021 - 08.2023
Team Member
Panera Bread
08.2020 - 03.2021
High School Diploma -
William Penn SHS