Kylie Searles
Middleport,OH
Summary
My name is Kylie Searles. I am a very dedicated person. I love working. No matter the job. It keeps me busy and tasked. I am very well at leading people and making sure to push everyone in the right direction. My dedication goes noticed by my employers. I’m looking for bigger and better opportunities!
Overview
2
2
years of professional experience
Work History
Manager
Fuel Counter
Gallipolis, Ohio
08.2024 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Trained employees on additional job positions to maintain coverage of roles.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Created monthly reports for senior management summarizing operational performance metrics.
- Proposed or approved modifications to project plans.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Ensured compliance with industry regulations and company policies.
- Monitored staff performance and addressed issues.
- Assigned work and monitored performance of project personnel.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Directed recruitment, hiring, and training of new staff members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
Foxes Pizza Den
Rutland, Ohio
04.2023 - 05.2024
Education
Associate of Applied Science - Sonography
University of Rio Grande
Rio Grande, OH01-2026
Skills
- Marketing
- Financial records oversight
- Conflict resolution
- Team leadership
- Vendor management
- Inventory management
- Schedule preparation
- Customer relationship management (CRM)
- Relationship building
- Workforce management
- Regulatory compliance
- Goal setting
- Disciplinary techniques
- Complex Problem-solving
- Customer service
- Change management
- Policy implementation
- Work prioritization
- Strategic planning
- Networking strategies
- Financial management
- Staff management
Timeline
Manager
Fuel Counter
08.2024 - Current
Manager
Foxes Pizza Den
04.2023 - 05.2024
Associate of Applied Science - Sonography
University of Rio Grande