Kylie Shelton
South Jordan
Summary
Detail-oriented professional with extensive experience in clerical support and customer service. Proven ability to resolve issues efficiently and manage tasks accurately. Strong communication skills demonstrated in fast-paced environments. Self-motivated with a track record of thriving in both independent and team settings.
Overview
7
7
years of professional experience
Work History
Ghostwriter
Freelance
South Jordan
06.2023 - 08.2024
- Researched, drafted, and edited a 300-page nonfiction manuscript under strict deadlines.
- Simplified complex information into clear and engaging content for a general audience.
- Managed records, revisions, and deadlines independently with strong organizational skills.
- Maintained professional client communication and built trust through transparency.
Assembler
Northrop Grumman Mission Systems
Salt Lake City
03.2021 - 02.2022
- Followed detailed instructions to assemble and inspect electronic components with high accuracy.
- Documented work performed, and maintained organized records for quality control.
- Troubleshot issues and collaborated with team members to meet production goals.
Merchandise Operations Leader
Petco
Idaho Falls
10.2017 - 01.2021
- Oversaw efficient in-store merchandising and inventory management, ensuring merchandise is accurately received, priced, and stocked.
- Supervised and trained a team of 12 employees across sales, inventory, and compliance operations.
- Cross-trained in all store operations, including cash handling, front-line customer service, merchandising, animal care, and community events.
Education
Associate of Applied Science - Writing Studies
Salt Lake Community College
Salt Lake City, UT12-2024
Skills
- Customer Service & Public Interaction
- Inventory & Records Management
- Cash & Digital Payment Handling
- Writing, Editing & Proofreading
- Organization & Attention to Detail
- Microsoft Office, Google Suite, Adobe CC
Timeline
Ghostwriter
Freelance
06.2023 - 08.2024
Assembler
Northrop Grumman Mission Systems
03.2021 - 02.2022
Merchandise Operations Leader
Petco
10.2017 - 01.2021
Associate of Applied Science - Writing Studies
Salt Lake Community College
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