Kylie Spears
Tallahassee
Summary
Motivated employee with a foundation in fast paced critical thinking and problem-solving. Delivers excellent customer service and effectively manages tasks during busy shifts. Committed to enhancing team collaboration and ensuring positive guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Glory Days Grill
Tallahassee, FL
08.2023 - Current
- Delivered exceptional customer service by promptly addressing guest needs and inquiries.
- Managed table turnover efficiently during peak hours to optimize seating capacity.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Processed payments accurately using point-of-sale systems while ensuring transaction security.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Associate of Science - General Transfer
Tallahassee State College
Tallahassee, FL12-2026
High School Diploma -
Wakulla High School
Crawfordville, FL05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Point of sale operation
- Task prioritization
- Time management skills
Certification
Food Safe Certified
- Serving , Glory Days Grill - 2023-Present
Timeline
Server/Bartender
Glory Days Grill
08.2023 - Current
Associate of Science - General Transfer
Tallahassee State College
High School Diploma -
Wakulla High School