Kylie Spencer

Helps people with intellectual or developmental disabilities live independently and participate in their communities.

Administering medications, developing behavioral management plans, and maintaining medical records.

Providing transportation to social outings, doctor appointments, and other activities.

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.

• Delegated daily tasks to team members to optimize group productivity.
• Enforced company policies and procedures to strengthen operational standards across departments.