Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Swainston

Rocklin,CA

Summary

Reliable, sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Throughout my experience in sales, I've demonstrated a track record about my abilities to achieving goals. I have surpassed sales targets set by my employers.

Overview

6
6
years of professional experience

Work History

Retail Sales Representative

T-Mobile
03.2023 - Current

Personalizing customer interactions, with trusted relationships and exceeding sales targets across diverse product categories. Proficient in resolving device and account service issues and continually used my skills through regular training sessions. I continue my commitment to superior customer service even in challenging situations while giving empathetic problem solving.

Shift Lead/ Quality Coach

Crumbl Cookies
01.2021 - 02.2023

I provided leadership and supervision to guide employees in maintaining productivity and customer service standards. I ensured strict adherence to company standards and operational compliance requirements by meeting with corporate three times a week with photos. My commitment to safety included compliance with company safety procedures, polices, and regulations creating a secure working environment.

Bagger

Stokes Market Place
06.2018 - 07.2020

I provided exceptional customer service in a fast-paced grocery store environment. Skilled in efficiently bagging groceries to ensure proper handling and organization while maintaining cleanliness in the checkout area. Dedicated to upholding store policies and safety standards while demonstrating professionalism and courtesy in all interactions with customers and colleagues.

Education

No Degree - Biology

Sierra College
Rocklin, CA
05.2024

Skills

  • Attention to Detail
  • Quality Control
  • Time Management
  • Strong Communication and Interpersonal Skills
  • Customer Engagement
  • Punctual
  • Leadership

Timeline

Retail Sales Representative

T-Mobile
03.2023 - Current

Shift Lead/ Quality Coach

Crumbl Cookies
01.2021 - 02.2023

Bagger

Stokes Market Place
06.2018 - 07.2020

No Degree - Biology

Sierra College
Kylie Swainston