Kylie Uber
Akron,OH
Summary
Dynamic professional with a proven track record in client empowerment and sales strategies, honed across roles at Paragon Medical Group and beyond. Excelled in utilizing review and documentation skills to enhance patient support, while boosting sales performance through effective leadership. Demonstrated exceptional listening skills, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Case Manager
Paragon Medical Group
Middleburg Heights, OH
04.2024 - Current
- Provided referrals to appropriate health care providers or other community resources.
- Maintained up-to-date case records with case activity status.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Server
Paninis
Brunswick, OH
11.2023 - 05.2024
- Checked food before serving it to customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Filled condiments and napkin containers during slack periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided excellent customer service to ensure satisfaction.
Manager
Palm Beach Tan
Medina, OH
07.2022 - 03.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Head Hostess
Longhorn Steakhouse
Medina, 44256
07.2020 - 08.2022
- Greeted incoming guests to escort to assigned dining area and present menus.
- Provided excellent customer service to ensure guest satisfaction.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
High School Diploma -
Brunswick High School
Ohio05-2022
Skills
- Utilization review
- Patient support
- Documentation and reporting
- Client empowerment
- Health history documentation
- Upselling
- Listening skills
- Sales strategies
Timeline
Case Manager
Paragon Medical Group
04.2024 - Current
Server
Paninis
11.2023 - 05.2024
Manager
Palm Beach Tan
07.2022 - 03.2024
Head Hostess
Longhorn Steakhouse
07.2020 - 08.2022
High School Diploma -
Brunswick High School
Similar Profiles
Taylor MooreTaylor Moore
Utility Assistant at Paragon Medical, Inc.Utility Assistant at Paragon Medical, Inc.
Edgar MarteEdgar Marte
Process Engineer at Paragon Medical/ LaceyProcess Engineer at Paragon Medical/ Lacey
Kevin J Gonzalez RiveraKevin J Gonzalez Rivera
PACKER at Paragon Medical, Inc.PACKER at Paragon Medical, Inc.