Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Kylie Drake

Grand Rapids,MI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

11
11
years of professional experience

Work History

Hairstylist

Jeffery Richard Salon
Grand Rapids, MI
06.2022 - Current
  • Recorded notes for future reference about customer preferences and services delivered.
  • Educated customers on products to maximize benefits.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Resolved guest complaints about service or style.
  • Continued education to keep up to date with trends and new styles

Hair Stylist

Design One Salon And Spa
Grandville, MI
08.2020 - 08.2022
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.

Receptionist

Alpine Hair And Day Spa
Comstock Park, MI
02.2015 - 10.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.

Education

Cosmetology License - Cosmetology

Douglas J Aveda Institute
Grand Rapids, MI
12.2019

High School Diploma -

Kenowa Hills High School
Grand Rapids, MI
06.2014

Skills

  • Efficient and Detail-Oriented
  • Understanding Customer Needs
  • Excellent Communication Skills
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure

Additional Information

Enthusiastic customer service

Languages

Korean
Limited Working

Timeline

Hairstylist

Jeffery Richard Salon
06.2022 - Current

Hair Stylist

Design One Salon And Spa
08.2020 - 08.2022

Receptionist

Alpine Hair And Day Spa
02.2015 - 10.2018

Cosmetology License - Cosmetology

Douglas J Aveda Institute

High School Diploma -

Kenowa Hills High School

Similar Profiles

CREATE PROFILE