Kylie Waite
Murrells Inlet,SC
Summary
Dynamic hospitality professional with extensive experience in fast-paced restaurant environments, progressing from hostess to server while consistently delivering exceptional service. Proven ability to build strong rapport with guests and manage multiple tasks efficiently under pressure. Recognized for effective communication skills, meticulous attention to detail, and a vibrant, positive demeanor. Eager to apply this expertise in a cart attendant role at a golf course, dedicated to enhancing the customer experience and ensuring an enjoyable atmosphere for all guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Franks Outback
Pawleys Island, SC
11.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Built rapport with guests to enhance their dining experience and encourage return visits.
HOSTESS
WAHOOS FISH HOUSE
Murrells Inlet, SC
04.2022 - Current
- Presented positive first impression of establishment's high standards by delivering exceptional service.
- Assisted in seating guests and managing the wait list.
- Demonstrated flexibility by helping out in other departments as needed.
- Answered phone calls to take reservations and address guest questions and concerns.
- Communicated clearly with servers regarding guest needs or requests.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Trained new hostesses on proper procedures for seating guests.
SERVER
OUTRIGGERS BAR & GRILL
Murrells Inlet, SC
03.2025 - 10.2025
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff members.
- Resolved customer complaints and inquiries in a timely manner.
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
SERVER
GRAHAMS LANDING
Murrells Inlet, South Carolina
11.2024 - 03.2025
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Resolved customer complaints and inquiries in a timely manner.
- Created and maintained optimal communication chain, reducing guest dissatisfaction.
- Memorized frequent customer preferences to build relationships and loyalty.
SERVER
WAHOOS FISH HOUSE
Murrells Inlet, SC
05.2024 - 10.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Memorized menu to help diners make informed meal choices.
- Attended company and restaurant required trainings and meetings, improving skills.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Resolved complex technical problems in a timely fashion utilizing problem-solving skills.
Education
Bachelor of Science (B.S.) - Business Management Candidate
Coastal Carolina University
Conway, SC, US05-2027
High School Diploma - undefined
St James High School
Murrells Inlet, SC06-2023
Skills
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Multitasking and organization
- Upselling techniques
- Liquor, wine, and food service
- Cash handling
- Strong work ethic
Certification
South Carolina Serv Safe Alcohol Certification
Timeline
Server
Franks Outback
11.2025 - Current
SERVER
OUTRIGGERS BAR & GRILL
03.2025 - 10.2025
SERVER
GRAHAMS LANDING
11.2024 - 03.2025
SERVER
WAHOOS FISH HOUSE
05.2024 - 10.2024
HOSTESS
WAHOOS FISH HOUSE
04.2022 - Current
High School Diploma - undefined
St James High School
Bachelor of Science (B.S.) - Business Management Candidate
Coastal Carolina University