Detail-oriented Virtual Observer with expertise in clinical safety and data gathering. Committed to optimizing patient outcomes through collaborative teamwork and effective communication.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Virtual Observer
Toledo Hospital
Toledo, OH
05.2023 - Current
Documented observations accurately in electronic health records for continuity of care.
Collaborated with interdisciplinary teams to optimize patient outcomes through effective communication.
Trained new observers on protocols, ensuring adherence to safety standards and procedures.
Assisted in training new observers, sharing knowledge and best practices for accurate data collection procedures.
Help to reduce the risk of falls, medical device interference, suicide, etc.
Priority is to maintain patient safety.
Keep nursing staff informed and updated with the status of patients.
Sales Associate
Werner's Hallmark
Sylvania, OH
06.2019 - 06.2023
Assisted customers in selecting gifts and greeting cards, enhancing overall shopping experience.
Trained new sales associates on product knowledge and customer service protocols.
Developed promotional displays to attract customer attention and drive sales.
Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
Closing and opening store
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Swim Instructor
Delta Swim Team
Delta, OH
06.2016 - 08.2019
Instructed diverse age groups in swim techniques and safety protocols.
Motivated students to achieve swimming goals through positive reinforcement.
Collaborated with parents to address concerns and encourage student development.
Taught daily swim instruction to students varying in ages and skill levels.
Monitored student progress and provided constructive feedback for improvement.
Critical Care RN II / Virtual Nurse & Virtual Patient Observer at University Hospital - University Health SystemCritical Care RN II / Virtual Nurse & Virtual Patient Observer at University Hospital - University Health System