Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Server

Kylie Watson

Russellville,AR

Summary

Dynamic and results-driven professional with extensive experience in customer service and leadership through years of serving experience. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in problem-solving and first aid, ensuring safety and exceptional service in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

The Old Bank Sports Grill
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Shift Leader

Dove Creek Cafe
03.2023 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment

Lifeguard

Trophy Club Community Pool
03.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

No Degree - Nursing

University of Arkansas
Fayetteville, AR

No Degree - Emergency Management

Arkansas Tech University
Russellville, AR
05-2029

Skills

  • Communication
  • Teamwork and collaboration
  • Problem Solving
  • Leadership
  • Customer Service
  • Patient Care
  • First aid skills

Accomplishments

  • Cheer captain
  • Cheerleader of the year

Certification

  • CPR Certified
  • AED Certified
  • Lifeguard Certified

Interests

  • Hiking
  • Traveling
  • Outdoor Adventures

Timeline

Server

The Old Bank Sports Grill
01.2025 - Current

Shift Leader

Dove Creek Cafe
03.2023 - 08.2024

Lifeguard

Trophy Club Community Pool
03.2022 - 09.2022

No Degree - Nursing

University of Arkansas

No Degree - Emergency Management

Arkansas Tech University

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