Kylie Woods
Cortland,OH
Summary
Results-oriented Life Insurance Agent dedicated to delivering tailored solutions that meet individual coverage needs. Possesses a deep understanding of insurance policies and regulations, enabling informed recommendations for optimal protection options. Passionate about fostering loyal customer relationships while consistently enhancing organizational service quality. Committed to empowering clients with the knowledge and support necessary for confident insurance decisions.
Overview
6
6
years of professional experience
Work History
Life Insurance Agent
Globe Life Insurance
03.2026 - Current
- Developed comprehensive insurance plans tailored to client needs and financial goals.
- Educated clients on policy options, benefits, and claims processes to enhance understanding and satisfaction.
- Analyzed client data to identify opportunities for coverage improvements and risk management strategies.
- Conducted regular follow-ups with clients to ensure policy compliance and address any concerns promptly.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Sales Associate
NRG
05.2025 - 11.2025
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained product knowledge to provide accurate information and recommendations to customers.
- Collaborated with team members to meet sales targets and enhance store profitability.
- Trained new associates on sales techniques and store policies, fostering team development.
Sales Professional
Montrose Land Rover & Jaguar
02.2024 - 12.2024
- Updated job knowledge by participating in educational opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Followed up with customers to build long-term relationships and successful referrals.
- Computed purchases and received and processed cash or credit payment.
- Managed sales negotiations and financing options.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
Barista
Starbucks
12.2021 - 02.2024
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew.
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their needs promptly.
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent, delicious coffee drinks.
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience.
- Implemented strategies to upsell additional items, such as pastries or merchandise, to increase the average transaction value.
Sales Associate
Finish Line
02.2020 - 12.2020
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Adhered to company initiatives and achieved established goals.
- Recommended, selected and located merchandise based on customer desires.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High school diploma -
Lakeview High School
Cortland, OH05-2021
Skills
- Sales and marketing strategies
- Objection handling
- Cold calling
- Social selling
- Closing techniques
- Customer relationship building
- Soft selling
- Client retention
- Upselling strategies
- Appointment scheduling
References
References available upon request.
Timeline
Life Insurance Agent
Globe Life Insurance
03.2026 - Current
Sales Associate
NRG
05.2025 - 11.2025
Sales Professional
Montrose Land Rover & Jaguar
02.2024 - 12.2024
Barista
Starbucks
12.2021 - 02.2024
Sales Associate
Finish Line
02.2020 - 12.2020
High school diploma -
Lakeview High School