Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Woods

San Jose,CA

Summary

Business Finance student with strong customer service experience. Brings a blend of professionalism, patience, and clear communication developed through swim instruction and front‑desk member support. Known for reliability, quick learning, and a positive presence in fast‑paced environments. Seeking opportunities to grow in business, finance, or customer-focused roles.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Almaden Valley Athletic Club
San Jose , CA
03.2026 - Current
  • Addressed member inquiries regarding club services and facilities, enhancing member satisfaction.
  • Answered customer inquiries, providing accurate information on products and services.
  • Engaged customers in conversation to uncover needs and resolve issues effectively. in conversation to address needs and resolve issues effectively.
  • Cultivated strong customer relationships to promote repeat business.
  • Managed front desk operations to ensure efficient check-in and check-out processes.
  • Educated members about club programs, classes, and special events regularly.
  • Maintained cleanliness and organization of front desk area consistently.

Swim Instructor

Almaden Valley Athletic Club
San Jose, New Mexico
10.2024 - Current
  • Instructed swim classes for various skill levels and age groups.
  • Developed lesson plans emphasizing swimming techniques and safety practices.
  • Monitored pool activities to ensure participant safety.
  • Provided constructive feedback to swimmers, enhancing technique proficiency and performance.
  • Encouraged student confidence in water through engaging and enjoyable lessons.
  • Cultivated relationships with parents and swimmers, fostering loyalty and repeat enrollment.
  • Instructed students on essential survival techniques such as floating and treading water., including floating, treading water, and emergency exits.

Education

High School Diploma -

Branham High School
San Jose, CA
06-2024

Business

West Valley College
Saratoga, CA
09-2026

Skills

  • Customer service
  • Front desk operations
  • Effective communication
  • Time management
  • Conflict resolution
  • Adaptive team player

Timeline

Customer Service Representative

Almaden Valley Athletic Club
03.2026 - Current

Swim Instructor

Almaden Valley Athletic Club
10.2024 - Current

High School Diploma -

Branham High School

Business

West Valley College
Kylie Woods