Kyliee Klabechek
Chisago City,MN
Summary
Dynamic server with extensive experience in high-volume restaurant settings, recognized for delivering exceptional guest service and fostering a collaborative team atmosphere. Proficient in order processing, payment handling, and upselling strategies while maintaining cleanliness and organization. Dedicated to enhancing customer satisfaction through memorable dining experiences and an unwavering commitment to quality.
Overview
2
2
years of professional experience
Work History
Server
The Northern Tavern & Grill
Chisago City, MN
10.2022 - Current
- Prepared drinks according to standard recipes.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Host
The Northern Tavern & Grill
Chisago City, MN
10.2022 - Current
- Greeted incoming guests to escort to assigned dining area and present menus.
- Assigned patrons to suitable tables according to server rotation.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Resolved conflicts between customers when necessary.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Fry Cook
The Northern Tavern & Grill
Chisago City, MN
10.2022 - Current
- Stocked and restocked food items on the line.
- Cooked orders according to customer specifications within established time frames.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Set up station according to standard operating procedures with ample backup product to complete shift.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
Expeditor
The Northern Tavern & Grill
Chisago City, MN
10.2022 - Current
- Inspected quality assurance of products before they were shipped out to customers.
- Reviewed customer specifications for each order and determined the most cost-effective transportation method.
- Illustrated knowledge of menu and service offerings to educate guests.
Barback
The Northern Tavern & Grill
Chisago City, MN
10.2022 - Current
- Stocked service stations with ice, napkins and straws.
- Greeted guests with friendliness and professionalism.
- Checked ID's before serving alcoholic beverages to patrons.
- Restocked ice and prepared garnishes for drinks.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Associate of Arts - Digital Marketing
Dakota County Technical College
Rosemount, MN05-2026
Skills
- Table resetting
- Food inspection
- Daily specials memorization
- Hostess support
- Team member support
- Order delivery practices
- Liquor, wine, and food service
- Cash handling
- Menu memorization
- Take-out service
- Table bussing
- Dining customer service
Affiliations
- Painting
- Ice-Fishing
- Boating
- Playing with Animals
References
References available upon request.
Timeline
Server
The Northern Tavern & Grill
10.2022 - Current
Host
The Northern Tavern & Grill
10.2022 - Current
Fry Cook
The Northern Tavern & Grill
10.2022 - Current
Expeditor
The Northern Tavern & Grill
10.2022 - Current
Barback
The Northern Tavern & Grill
10.2022 - Current
Associate of Arts - Digital Marketing
Dakota County Technical College
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