Kylie J. Hula
Howell,MI
Summary
Dedicated Referee Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Referee Secretary
Livingston County Friend Of The Court
2023.09 - Current
- Point of contact for Attorney Referee’s caseload for all parties involved, either on the phone or in the FOC Lobby
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Performs many additional tasks when requested by the Referee such as assisting with child interviews, proof-reading documents, and contacting different agencies to determine service availability.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
Lead Clerk
Livingston County Friend Of The Court
2023.04 - 2023.09
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Collaborated with cross-functional teams to complete projects on time.
- Managed confidential information securely, upholding the integrity of the court system.
- Reduced clerical errors by implementing quality control measures when handling sensitive information.
- Performed routine data entry or document management.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Clerk
Livingston County Friend Of The Court
2021.06 - 2023.04
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Completed accurate and timely data entry.
- Completed time-sensitive data entry requests.
Deputy Court Clerk
Livingston County
2021.02 - 2021.06
- Continuously improved knowledge of laws, policies, procedures related to the role as Deputy Court Clerk through ongoing professional development opportunities.
- Maintained detailed calendars of upcoming events or deadlines which facilitated proper planning among court staff.
- Expedited the filing process for legal documents by implementing an organized system for data entry and document retrieval.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
Merchandising Manager
American Eagle Outfitters
2019.05 - 2020.12
- Responsible for the merchandising of the sales floor, completing overnight floorset once a month and regular updates to the sales floor
- Driving growth within the store by boosting sales, customer service and business acumen
- Also overseeing, training and coaching staff.
Staffing Supervisor
American Eagle Outfitters
2017.08 - 2019.05
- Driving store growth with sales, customer service, assisting in floorset and all tasks related to recruiting, hiring, on-boarding, scheduling and engaging with the store talent.
Education
Bachelor of Arts in Criminal Justice - Juvenile Justice
Eastern Michigan University
05.2020
Kensington Woods High School
06.2014
Skills
- Microsoft Office
- MiCSES
- Outlook
- MiCourt
- Teamwork and Cooperation
- Strong Communication Skills
- Time Management
- Reliability and Consistency
- Self-motivation and discipline
- Continuous learning mindset
References
- Jonah Sjoquist, Former Attorney Referee, 517-862-8916
- Melissa Scharrer, Friend of the Court, 517-540-7713
Timeline
Referee Secretary
Livingston County Friend Of The Court
2023.09 - Current
Lead Clerk
Livingston County Friend Of The Court
2023.04 - 2023.09
Clerk
Livingston County Friend Of The Court
2021.06 - 2023.04
Deputy Court Clerk
Livingston County
2021.02 - 2021.06
Merchandising Manager
American Eagle Outfitters
2019.05 - 2020.12
Staffing Supervisor
American Eagle Outfitters
2017.08 - 2019.05
Bachelor of Arts in Criminal Justice - Juvenile Justice
Eastern Michigan University
Kensington Woods High School
Similar Profiles
Kayli MeliKayli Meli
Court Services/ Bench Warrant Department at Macomb County Friend of the CourtCourt Services/ Bench Warrant Department at Macomb County Friend of the Court
Ashley WagnerAshley Wagner
Senior Legal Assistant at Kalamazoo County Friend Of The CourtSenior Legal Assistant at Kalamazoo County Friend Of The Court
Lauren WittingLauren Witting
Court Intern at Livingston Family CourtCourt Intern at Livingston Family Court