Kylie J. Hula
Howell,MI
Summary
Dedicated Referee Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Referee Secretary
Livingston County Friend Of The Court
09.2023 - Current
- Point of contact for Attorney Referee’s caseload for all parties involved, either on the phone or in the FOC Lobby
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Performs many additional tasks when requested by the Referee such as assisting with child interviews, proof-reading documents, and contacting different agencies to determine service availability.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
Lead Clerk
Livingston County Friend Of The Court
04.2023 - 09.2023
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Collaborated with cross-functional teams to complete projects on time.
- Managed confidential information securely, upholding the integrity of the court system.
- Reduced clerical errors by implementing quality control measures when handling sensitive information.
- Performed routine data entry or document management.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Clerk
Livingston County Friend Of The Court
06.2021 - 04.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Completed accurate and timely data entry.
- Completed time-sensitive data entry requests.
Deputy Court Clerk
Livingston County
02.2021 - 06.2021
- Continuously improved knowledge of laws, policies, procedures related to the role as Deputy Court Clerk through ongoing professional development opportunities.
- Maintained detailed calendars of upcoming events or deadlines which facilitated proper planning among court staff.
- Expedited the filing process for legal documents by implementing an organized system for data entry and document retrieval.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
Merchandising Manager
American Eagle Outfitters
05.2019 - 12.2020
- Responsible for the merchandising of the sales floor, completing overnight floorset once a month and regular updates to the sales floor
- Driving growth within the store by boosting sales, customer service and business acumen
- Also overseeing, training and coaching staff.
Staffing Supervisor
American Eagle Outfitters
08.2017 - 05.2019
- Driving store growth with sales, customer service, assisting in floorset and all tasks related to recruiting, hiring, on-boarding, scheduling and engaging with the store talent.
Education
Bachelor of Arts in Criminal Justice - Juvenile Justice
Eastern Michigan University
05.2020
Kensington Woods High School
06.2014
Skills
- Microsoft Office
- MiCSES
- Outlook
- MiCourt
- Teamwork and Cooperation
- Strong Communication Skills
- Time Management
- Reliability and Consistency
- Self-motivation and discipline
- Continuous learning mindset
References
- Jonah Sjoquist, Former Attorney Referee, 517-862-8916
- Melissa Scharrer, Friend of the Court, 517-540-7713
Timeline
Referee Secretary
Livingston County Friend Of The Court
09.2023 - Current
Lead Clerk
Livingston County Friend Of The Court
04.2023 - 09.2023
Clerk
Livingston County Friend Of The Court
06.2021 - 04.2023
Deputy Court Clerk
Livingston County
02.2021 - 06.2021
Merchandising Manager
American Eagle Outfitters
05.2019 - 12.2020
Staffing Supervisor
American Eagle Outfitters
08.2017 - 05.2019
Bachelor of Arts in Criminal Justice - Juvenile Justice
Eastern Michigan University
Kensington Woods High School
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