Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Summer Camp Counselor
Crewe Hill Stables
05.2021 - 08.2024
Served as a camp counselor, teaching horseback riding to younger riders and fostering a safe, supportive environment for skill development and personal growth.
Implemented safety protocols during activities to minimize risk of injury while maintaining an enjoyable atmosphere.
Coordinated special activities such as pony weddings or grooming contests to provide memorable experiences for campers.
Restaurant Hostess
The Columbia Inn
05.2023 - 12.2023
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Buisness
The American University of Rome
Rome, Italy
BBA - Buisness
University of Miami
Coral Gables
05-2028
High School Diploma -
Oak Knoll School of The Holy Child
Summit, NJ
06-2024
Languages
Latin
Professional Working
Italian
Elementary
Interests
Gym Workouts
Traveling
Riding Horses
Passionate about balancing physical health with mental and emotional wellness