Kylie Mara Riggs
Santa Monica,CA
Summary
Upcoming college graduate with five years of experience in the fashion retail industry, seeking to advance into roles as a fashion buyer or merchandiser.
Overview
4
4
years of professional experience
Work History
Key Holder, Floor Manager
Brandy Melville
01.2025 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising, assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction, and monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Key Holder, Assistant Manager
Brandy Melville
06.2024 - 09.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies, resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
Hostess
PF Changs
01.2024 - 06.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate, Key Holder
Brandy Melville
01.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Santa Monica High School
Santa Monica, CA06.2023
Bachelor of Arts - Communication, Minor in Anthropology and Retail Studies
Santa Clara University
Santa Clara, CA06.2027
Skills
- Client support
- Mentorship development
- Inventory management
- Cash deposit management
- Team development
- Product presentations
Timeline
Key Holder, Floor Manager
Brandy Melville
01.2025 - Current
Key Holder, Assistant Manager
Brandy Melville
06.2024 - 09.2024
Hostess
PF Changs
01.2024 - 06.2024
Sales Associate, Key Holder
Brandy Melville
01.2021 - 09.2023
Bachelor of Arts - Communication, Minor in Anthropology and Retail Studies
Santa Clara University
High School Diploma -
Santa Monica High School
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