Psychology student and experienced Direct Support Professional with a background in client documentation, behavior redirection, individualized support, and promoting independence. Skilled in observing behavior changes, implementing support plans, and collaborating with care teams for client well-being.
Work History
Lead Sales Key Holder
11 Months
Dollar General | 06.2023 - 05.2024
Trained and mentored new sales associates on product knowledge and customer service techniques.
Developed effective merchandising strategies to enhance product visibility and drive sales performance.
Managed inventory levels, conducting regular audits to minimize shrinkage and optimize stock availability.
Supervised daily store operations, ensuring adherence to company policies and standards.
Southern Highlands Community Mental Health Center | 05.2024 - 03.2025
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Participated in ongoing professional development to refine skills and improve service quality.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted disabled clients to support independence and well-being.
Direct Support Professional
2 Years 4 Months
ResCare | 04.2024 - Current
Developed and implemented individual support plans tailored to unique client needs.
Monitored and documented client progress, ensuring accuracy in reporting and care adjustments.
Assisted individuals with daily living activities, fostering independence and personal growth.
Collaborated with interdisciplinary teams to enhance service delivery and client outcomes.
Trained new staff on best practices for client interaction and support protocols.
Advocated for clients' rights and needs, promoting self-advocacy skills within the community.
Resolved conflicts effectively, maintaining a positive environment for clients and staff alike.
Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
Education
Bachelor of Science - Psychology
Concord University | Athens, WV | 12.2026
Relevant Courses:
Introduction to learning
Behavioral statistics
Experimental psychology
Forensic Psychology
Health Psychology
Cultural Psychology
Deviant Behavior
Crime and Justice Systems
Social Problems
Introduction to Psychopathology (In Progress)
High School Diploma
Pikeview High School | Princeton, WV | 05.2023
Pikeview High School Student Support Club Lead Member