Kylis Haywood
Tacoma,WA
Summary
I am seeking the opportunity for a position where I can further develop my customer service skills and experience. I am young friendly , reliable and responsible adult that thrives in a positive atmosphere. I am eager for the chance to learn and grow and to help others do the same
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Shift Manager
Mc Donald’s
Tacoma, WA
11.2020 - Current
- As a Shift Manager at McDonald’s, I lead and support a team to deliver excellent customer service and maintain high operational standards during your shift. My responsibilities include supervising crew members, managing shift operations, ensuring food safety and cleanliness, handling customer concerns, and overseeing cash procedures. This role requires strong leadership, communication, and problem-solving skills in a fast-paced environment.
Barista
Starbucks
Tacoma, WA
06.2022 - 12.2023
- As a barista at Starbucks I am responsible for making customers connections . Keeping products up to date and making sure to maintain a clean and safe environment for both me and the customers. I follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Education
Lincoln High School
Tacoma, WASome College (No Degree) - Radiology
Tacoma Community College
Tacoma, WASkills
- Team leadership
- Cash handling
- Operational standards
- Food safety
- Employee training
- Time management
- Team development
- Decision-making
- Handling customer complaints
- Shift leadership
References
References available upon request.
Timeline
Barista
Starbucks
06.2022 - 12.2023
Shift Manager
Mc Donald’s
11.2020 - Current
Lincoln High School
Some College (No Degree) - Radiology
Tacoma Community College