Kylynn Naifeh
Guymon,OK
Summary
I am a dedicated, hardworking, and passionate job seeker ready to contribute and help achieve company goals. I am organized and successful in managing multiple priorities, with a positive attitude, and no complaints. Excellent team player and I strive to delivering top-notch performances, no matter the responsibilities. I love to challenge myself, and improve myself and eager to handle professional challenges under a great company.
Overview
7
7
years of professional experience
Work History
Electronic Game Technician
Gaming Capital Group
10.2023 - 01.2025
- Maintained accurate records of all maintenance, repair, and upgrade tasks to ensure proper tracking and follow-up when needed.
- Install, maintain and repair casino game machines promptly and efficiently.
- Improved customer satisfaction by troubleshooting and resolving technical issues with gaming equipment swiftly.
- Managed inventory of spare parts, ordering supplies when needed.
- Assisted customers with gameplay questions, promoting a positive atmosphere within the gaming facility.
- Supported team members in addressing complex technical issues, fostering a collaborative work environment.
- Constructed, organized, and emailed delicate documents to others in relation to technician history.
Facility Service Associate
Golden Mesa Casino
09.2020 - 10.2023
- Maintained cleanliness of restrooms by properly sanitizing sinks, floors and toilets.
- Performed daily checklists from cleaning carpet floors, wiping down gaming machines and collecting trash.
- Emptied waste and trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Movie Theater Employee
Mitchell Theaters
08.2018 - 01.2021
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, restrooms and auditorium cleanliness using multiple sanitation practices.
- Worked great with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Provided exceptional customer service for movie-going experience.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Fast Food Crew Member/Cashier
McDonald's
09.2017 - 01.2018
- Took down food orders.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates.
- Cleaned counter surfaces, dining areas and food preparation areas.
- Greeted customers promptly and with great customer service.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Guymon High School
05.2020
Skills
- Customer Experience
- Communication and Interpersonal Skills
- Strong Work Ethic
- Equipment Replacement
- Equipment Cleaning
- Collaborative
- Adaptable and Flexible
- Following Directions
- Problem Solving
- Software installation
- Hardware maintenance
- System upgrades
Languages
English
Native or Bilingual
Timeline
Electronic Game Technician
Gaming Capital Group
10.2023 - 01.2025
Facility Service Associate
Golden Mesa Casino
09.2020 - 10.2023
Movie Theater Employee
Mitchell Theaters
08.2018 - 01.2021
Fast Food Crew Member/Cashier
McDonald's
09.2017 - 01.2018
High School Diploma -
Guymon High School
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