Kym Baumgartner
Roseville Cardiology
Roseville,California
1
Language
1
Certification
14
years of professional experience
Compassionate Medical Assistant experienced in delivering patient-focused care within cardiology and clinical settings. Achieved efficient patient flow and effective communication through expertise in EMR/EHR, medication reconciliation, and appointment scheduling. Focused on supporting office operations and enhancing patient care through strong administrative and clinical skills.
Work History
Medical Assistant
8 Years 4 Months- Collected patient histories, medication updates for cardiology visit
- Collected patient histories, vital signs, and medication updates for cardiology visits.
- Documented encounters in EHR systems with accurate, timely chart updates.
- Coordinated appointment scheduling, referrals, and follow-up care for continuity of treatment.
- Reconciled medications and reviewed allergies to support safe clinical workflows.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Sales Associate
4 Years 4 Months- Advised guests on cookware, bakeware, and kitchen tools using detailed product knowledge.
- Processed sales transactions accurately through POS systems, including returns, exchanges, and gift cards.
- Merchandised sales floor displays to highlight seasonal promotions and maintain brand standards.
- Supported inventory counts, restocking, and receiving to ensure product availability across departments.
- Assisted customers with gift registry selection, special orders, and product substitutions.
- Resolved customer concerns promptly, strengthening service quality and repeat business.
- Coordinated with team members to maintain organized stockroom and efficient floor replenishment.
- Trained new associates on sales procedures, product knowledge, and customer service expectations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Medical Assistant - Medical Assistant
Skills
EMR / EHR
Electronic health records
Patient advocacy
Patient scheduling
Medical vocabulary
Patient flow management
Direct patient care
Patient management
HIPAA compliance
Medical terminology knowledge
Medical terminology
Data entry
Customer service
Compassionate
Professional ethics
Maintaining confidentiality
Confidentiality management
Reliable team player
Adaptable
Patient rapport
Clinical flexibility
Patient management
Prioritizing stat orders
Certification
- CMA - Certified Medical Assistant
Languages
English
Professional Working
Timeline
Medical Assistant
Roseville Cardiology
07.2018 - CurrentRead More
Sales Associate
Sur La Table
02.2013 - 06.2017Read More
Carrington College
Medical Assistant from Medical Assistant
Read More