Kymani Anderson
Austin,TX
Summary
Interested in gaining experience in the field of Computer Hardware Engineering, having a great knowledge for the different components that are used to assemble an Entry-Level to an Advanced computer system. Great at learning different ways to develop and maintain each component that is needed to ensure the performance of any individual system. Hardworking and Dependable, someone who is great with working in large groups to complete any assignment that is given. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Automotive Service Writer
Walmart
11.2023 - Current
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
- Implemented routine scheduled maintenance programs for established customers.
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Verified warranty plans and coverage and uncovered hidden warranties.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Cap 2 Stocker
Walmart Store
11.2021 - 11.2023
- Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management
- Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company
- Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Assistant Manager
Sonic Drive
07.2021 - 11.2021
- Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
- Completes weekly inventory as needed
- Assists in administrative duties including maintaining files, records and all required documentation
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully responds to guest requests
- Reports guest complaints to immediate supervisor and assists in resolving such complaints.
Crew/Carhop
Sonic Drive
08.2020 - 07.2021
- Provided excellent customer service to all customer and guests in a timely manner
- Manage all front desk activities
- Perform daily cleaning and minor maintenance tasks in the facility
- Prepared Beverages, Frozen Desserts, and Meals for customers
- Managed cash/card transactions for customer orders
- Took customer complaints to the available manager
Volunteer
Wellspring Church Intl
09.2019 - Current
- Work camera to capture congregation footage and pastor preaching footage in a church setting
- Provide video support for church concerts and other events
- Worked with various audio equipment
- Ensured sound quality at appropriate level for all events
- Record weekly sermon for Church members
- Encodes Livestreams to be broadcast on Youtube and Facebook.
Education
Bachelors in Engineering - Computer Engineering
Houston Community College
Katy, TXAssociates Degree of Applied Science - Information Technology
Purdure University Global
Lafayette, INSkills
- Proper Storage Procedures
- Stockroom Maintenance
- Inventory Management and Planning
- Stocking and Replenishing
- Prepare Orders
- Closing Procedures
- Customer Order Fulfillment
- Inspect Merchandise
- Rotate Stock
- Cash Register Operations
- Freight Unloading
- Daily Logs
- Customer Experience
- Merchandising
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Automotive Service Writer
Walmart
11.2023 - Current
Cap 2 Stocker
Walmart Store
11.2021 - 11.2023
Assistant Manager
Sonic Drive
07.2021 - 11.2021
Crew/Carhop
Sonic Drive
08.2020 - 07.2021
Volunteer
Wellspring Church Intl
09.2019 - Current
Bachelors in Engineering - Computer Engineering
Houston Community College
Associates Degree of Applied Science - Information Technology
Purdure University Global
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