Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kymber Fennell-Lewis

Yukon,OK

Summary

Dynamic Claims Specialist Lead with extensive experience at Progressive Casualty Insurance, adept at managing complex injury claims and directing litigation processes. Proven negotiation skills and a strong ability to build rapport, ensuring effective settlements. Expertise in coverage interpretation and a deep understanding of civil procedures enhance my capacity to deliver exceptional results.

Overview

15
15
years of professional experience

Work History

Claims Specialist Lead

Progressive Casualty Insurance Company
Oklahoma City, OK
08.2023 - Current

Managed resolution of the most challenging injury claims involving significant exposure.

Engaged in verbal and written communication with claimants, insureds, attorneys, and legal counsel.

Managed inventory with significant authority limits, handling complex multiline auto claims.

CL Claims Generalist Senior

Progressive Casualty Insurance
Oklahoma City, OK
10.2020 - 08.2023

Conducts in-depth investigations of complex commercial specialty claims.

Handled complex coverage interpretations and conducted thorough liability investigations.

Directed litigation process by providing claims expertise and coordinating with outside counsel and experts for depositions and trials.

CL Claims Generalist Intermediate

Progressive Casualty Insurance
Washington, DC
07.2017 - 10.2020

Efficiently allocates time and resources for effective claims adjustment decisions.

Determines coverage and liability for losses involving commercial vehicles.

Managed injury exposure resolutions effectively.

Claims Generalist Intermediate

Progressive Casualty Insurance
Oklahoma City, OK
05.2014 - 08.2017

Assessed treatment needs and status of potentially injured persons.

Review and conclude unrepresented bodily injury claims.

Analyzes gathered information to decide on action plans.

Claims Generalist Associate

Progressive Casualty Insurance
01.2011 - 05.2014

Processed claims efficiently, ensuring compliance with company policies and state regulations.
Analyzed claim information to determine coverage eligibility and resolve discrepancies.
Collaborated with team members to improve claims processing workflows and reduce turnaround times.

Conducted thorough investigations into complex claims, utilizing analytical skills to gather necessary documentation.

Education

Bachelor of Arts - Psychology

University of Oklahoma
Norman, OK
12.2010

High School Diploma -

Seminole High School
Seminole, OK
05.2007

Skills

    Demonstrate skills as a Claims Adjuster with injuries

    Ability to quickly build rapport and successfully effect settlements

    Strong negotiations skills

    Ability to multi-task and prioritize

    Effective team player

    Strong customer skills

    Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines and venue

    Ability to direct the use of discovery tools such as interrogatories, depositions and production of documents

Timeline

Claims Specialist Lead

Progressive Casualty Insurance Company
08.2023 - Current

CL Claims Generalist Senior

Progressive Casualty Insurance
10.2020 - 08.2023

CL Claims Generalist Intermediate

Progressive Casualty Insurance
07.2017 - 10.2020

Claims Generalist Intermediate

Progressive Casualty Insurance
05.2014 - 08.2017

Claims Generalist Associate

Progressive Casualty Insurance
01.2011 - 05.2014

Bachelor of Arts - Psychology

University of Oklahoma

High School Diploma -

Seminole High School
Kymber Fennell-Lewis