
Dynamic Claims Specialist Lead with extensive experience at Progressive Casualty Insurance, adept at managing complex injury claims and directing litigation processes. Proven negotiation skills and a strong ability to build rapport, ensuring effective settlements. Expertise in coverage interpretation and a deep understanding of civil procedures enhance my capacity to deliver exceptional results.
Managed resolution of the most challenging injury claims involving significant exposure.
Engaged in verbal and written communication with claimants, insureds, attorneys, and legal counsel.
Managed inventory with significant authority limits, handling complex multiline auto claims.
Conducts in-depth investigations of complex commercial specialty claims.
Handled complex coverage interpretations and conducted thorough liability investigations.
Directed litigation process by providing claims expertise and coordinating with outside counsel and experts for depositions and trials.
Efficiently allocates time and resources for effective claims adjustment decisions.
Determines coverage and liability for losses involving commercial vehicles.
Managed injury exposure resolutions effectively.
Assessed treatment needs and status of potentially injured persons.
Review and conclude unrepresented bodily injury claims.
Analyzes gathered information to decide on action plans.
Processed claims efficiently, ensuring compliance with company policies and state regulations.
Analyzed claim information to determine coverage eligibility and resolve discrepancies.
Collaborated with team members to improve claims processing workflows and reduce turnaround times.
Conducted thorough investigations into complex claims, utilizing analytical skills to gather necessary documentation.
Demonstrate skills as a Claims Adjuster with injuries
Ability to quickly build rapport and successfully effect settlements
Strong negotiations skills
Ability to multi-task and prioritize
Effective team player
Strong customer skills
Knowledge of the rules of civil procedures in terms of filing/answering suit, discovery deadlines and venue
Ability to direct the use of discovery tools such as interrogatories, depositions and production of documents