Summary
Overview
Work History
Education
Skills
Timeline
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Kymber McKenzie

Cusseta

Summary

Compassionate caregiver with a proven track record at Johnson Industries International, enhancing client well-being through personalized support and emotional engagement. Skilled in meal preparation and maintaining a clean environment, I excel in multitasking and fostering strong relationships, ensuring a positive experience for all clients.

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.

Overview

5
5
years of professional experience

Work History

Caregiver

Johnson Industries International
12.2023 - 04.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Lead CSR /Assistant Manager in Training

Circle K
07.2020 - 10.2023
  • Enhanced team productivity by providing ongoing training and coaching to staff members.
  • Optimized operational procedures through continuous evaluation of internal systems and processes.
  • Collaborated with management to develop and execute promotional events, driving sales growth.
  • Maintained inventory accuracy by conducting regular audits and updating records as needed.
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Monitored industry trends to stay up-to-date on best practices for enhancing customer relations management techniques.
  • Boosted revenue by upselling products and providing personalized recommendations based on client needs.

CSR, Sales

Spirit Halloween Store
08.2020 - 12.2022
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
09-2024

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Multitasking
  • Respectful and compassionate
  • Dependable and responsible
  • Personal hygiene assistance
  • Multitasking and organization
  • Time management
  • Basic housekeeping
  • Housekeeping
  • Strong ethics
  • Meal preparation

Timeline

Caregiver

Johnson Industries International
12.2023 - 04.2025

CSR, Sales

Spirit Halloween Store
08.2020 - 12.2022

Lead CSR /Assistant Manager in Training

Circle K
07.2020 - 10.2023

High School Diploma -

Penn Foster Career School

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Kymber McKenzie