Kymberlie Jacques
Yonkers,NY
Summary
Enthusiastic and service-oriented individual with a passion for the hospitality industry, seeking an entry-level Hotel Front Desk Agent position. Known for a friendly demeanor, excellent communication skills, and a strong desire to provide memorable guest experiences. Proficient in basic computer skills and quick to learn hotel management software. Skilled in handling guest inquiries, managing check-in/check-out processes, and maintaining a welcoming lobby environment. Committed to delivering outstanding customer service and supporting a positive, guest-centered atmosphere.
Overview
21
21
years of professional experience
Work History
Registered Medical Assistant
Summit Health/ VillageMD
Purchase, NY
12.2022 - Current
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Prepared laboratory specimens for analysis and organized lab results.
- Ordered supplies, maintained inventory levels, and stocked exam rooms with necessary equipment.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Set up Procedure room for in-office cases.
- Scheduled appointments for patients via phone and in person.
- Accept large amount of payments.
Direct Service Professional
Young Adult Institute
Mamaroneck, NY
05.2020 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Provided compassionate and patient-focused care to cultivate well-being.
- Administered medication as directed by physician and nurse.
- Monitored progress and documented patient health status changes to keep care team updated.
- Minimized injuries to patients through support or restraint to control patient movements.
- Completed regular check-ins and progress report for each client.
- Maintained financial money and monthlies assignments.
Registered Medical Assistant
Westchester Medical Group
West Harrison, NY
09.2014 - 05.2020
- Neurologist
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Scheduled appointments- Follow up, EMG testing and EEG., registered patients and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained pre- and post-treatment vital signs and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Responsible for authorization for Electromyography, Botox (migraine),Workers Compensation and No Fault procedure.
- Deal with patient with Dementia, CVA, Parkinson Disease, Alzheimer's, Bell Palsy, Seizure and Behavioral Disturbance etc...
Registered Medical Assistant
Westchester Vascular PLLC
Dobbs Ferry, NY
01.2013 - 09.2014
- Worked for Vascular Surgeon and Endocrinologist
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Verified appropriate lab couriers picked up collected lab specimens.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Tested and recorded blood glucose levels.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained pre- and post-treatment vital signs and weight for Surgery.
- Ambulated, turned and positioned patients.
- Taught patients about medications, procedures and care plan instructions.
- Obtained all prescribed laboratory testing.
- Prepared initial patient charts for admission.
- Compiled necessary documents for surgical billing packages.
- Learned new concepts quickly; and communicated clearly with management and staff.
- Remained composed in high pressure and stressful environment.
Personal Assistant
Latchmi Armogum
Bronx, NY
05.2004 - 04.2011
- Answered phones and coordinated required government & state forms for clients.
- Submitted information and prepared reports.
- Scheduled appointments and maintained calendar.
- Explained policies, regulations and rates to customers.
- Exercised excellent interpersonal and communication skills.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Vocational School - Medical Assistant
Sanford Brown Institute
White Plains 09.2012
High School Diploma -
Gorton High School
Yonkers, NY06.2004
Skills
- Vital signs measurement
- Crisis Intervention
- Recreational activities
- Activities of daily living assistance
- Meal planning and preparation
- State regulations knowledge
- Behavioral Management
- Medication administration
- Privacy and confidentiality
- First-aid and CPR
- Assist with Cosmetic surgery
Languages
English
Native/ Bilingual
Haitian Creole
Professional
References
References available upon request.
Timeline
Registered Medical Assistant
Summit Health/ VillageMD
12.2022 - Current
Direct Service Professional
Young Adult Institute
05.2020 - Current
Registered Medical Assistant
Westchester Medical Group
09.2014 - 05.2020
Registered Medical Assistant
Westchester Vascular PLLC
01.2013 - 09.2014
Personal Assistant
Latchmi Armogum
05.2004 - 04.2011
Vocational School - Medical Assistant
Sanford Brown Institute
High School Diploma -
Gorton High School
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