Kyndal Hurt
Summary
Recent psychology graduate and experienced customer care leader equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possesses collaboration skills and techniques to ensure strong teamwork. Eager to expand skill set and ready to tackle new challenges with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Lead Retail Optician
Eyemart Express LLC
07.2019 - Current
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Education
Bachelor of Science - Psychology
Northeastern State University
Broken Arrow05.2024
Associate of Arts - Psychology
Tulsa Community College
Tulsa, OK07.2019
Skills
- Leadership experience
- Problem-solving abilities
- Excellent collaboration skills
- Interpersonal skills
- Communications
- Multitasking abilities
- Reliability and Time-management
- Adaptability and Flexibility
- Computer proficiency
- Insurance expertise
Timeline
Lead Retail Optician
Eyemart Express LLC
07.2019 - Current
Bachelor of Science - Psychology
Northeastern State University
Associate of Arts - Psychology
Tulsa Community College
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