Kyndall Tice
Lakeland,FL
Summary
Litigation Insurance Adjuster with 13+ years of experience managing complex litigated claims across personal, commercial, and self-insured lines. Skilled in overseeing high-exposure cases, collaborating with defense counsel, and guiding litigation strategy from initiation through resolution. Experienced in discovery management, depositions, settlement negotiations, and reporting to senior leadership. Licensed in all 50 states (Florida 6-20 All Lines and 2-15 Life, Health, and Annuities). Recognized for strong case analysis, claim evaluation, and ability to influence litigation outcomes in fast-paced, high-volume environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Injury Adjuster
USAA
10.2022 - Current
- Manage litigated Personal Injury Protection (PIP) and Medical Payments claims, assisting enterprise litigation managers with high-exposure files.
- Oversee discovery, IMEs, and deposition preparation to support outside counsel defense strategies.
- Conduct detailed medical record analysis and apply multi-state coverage laws to guide claim outcomes.
- Mentor junior adjusters in litigation handling and policy interpretation.
- Provide reporting on litigation trends and resolution strategies to leadership.
Claims Specialist
Kemper-Infinity
07.2021 - 08.2022
- Managed complex litigated PIP claims, including coverage disputes and contested liability matters.
- Partnered with defense counsel on litigation strategy and settlement negotiation.
- Directed discovery preparation, including litigation packages and deposition readiness.
- Trained newly licensed adjusters on investigative techniques and case handling.
Claims Specialist – Worker’s Compensation
Conduent
05.2020 - 07.2021
- Directed litigation files for workers’ compensation cases in collaboration with defense counsel.
- Evaluated evidence and investigative findings to determine litigation strategy.
- Negotiated settlements in contested cases and ensured compliance with statutory requirements.
Independent Adjuster (Contract Roles)
QuestPro, Kelly Services, etc.
09.2019 - 12.2020
- Managed first- and third-party liability claims for commercial and personal lines.
- Partnered with attorneys to assess exposure, litigation readiness, and resolution strategies.
Independent Commercial Adjuster
Quality Distribution Inc.
10.2018 - 02.2019
- Oversaw self-insured commercial claims, collaborating with in-house legal on coverage defenses.
- Assisted with litigation strategy and evaluated liability exposure for corporate defense.
Claim Specialist – PIP & MPC
First Acceptance Insurance
02.2017 - 08.2017
- Handled full-cycle litigation files, including defense coordination, liability analysis, and IMEs.
- Prepared case files for deposition and mediated settlements up to $10,000.
Claim Specialist – PIP & MPC
State Farm Insurance
09.2012 - 02.2017
- Managed litigated PIP/MPC claims from demand phase through trial or settlement.
- Coordinated evidence gathering and litigation support with defense counsel.
- Served as corporate deponent for litigation testimony.
- Trained and coached adjusters on litigation best practices and complex claim handling.
Education
B.S. - Biology & Psychology
Florida A&M University
12-2010
Emergency Medical Technology -
Polk State College
01.2012
Skills
- Litigation & Claims Management (PIP, Liability, Workers’ Comp, Commercial)
- Mass Tort & Complex Litigation Support
- Outside Counsel Oversight & Collaboration
- Discovery, Depositions, & Trial Preparation
- Settlement Negotiation & Mediation Support
- Coverage Analysis & Risk Evaluation
- Policy Interpretation & Legal Reporting
- Corporate Claims & Self-Insured Programs
- E-Discovery & Legal Holds
- SIU & Subrogation Referral
- Systems: Guidewire, Origami, ImageRight, ECS, Mitchell
Certification
- Florida 6-20 All Lines (Home State), licensed in all 50 States
- Florida 2-15 Life, Health, and Annuities
Timeline
Injury Adjuster
USAA
10.2022 - Current
Claims Specialist
Kemper-Infinity
07.2021 - 08.2022
Claims Specialist – Worker’s Compensation
Conduent
05.2020 - 07.2021
Independent Adjuster (Contract Roles)
QuestPro, Kelly Services, etc.
09.2019 - 12.2020
Independent Commercial Adjuster
Quality Distribution Inc.
10.2018 - 02.2019
Claim Specialist – PIP & MPC
First Acceptance Insurance
02.2017 - 08.2017
Claim Specialist – PIP & MPC
State Farm Insurance
09.2012 - 02.2017
B.S. - Biology & Psychology
Florida A&M University
Emergency Medical Technology -
Polk State College
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