Kynedi Thorns
North Las Vegas,NV
Summary
Knowledgeable and dedicated customer service professional with extensive experience the cereal making and shoe industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Associate
Cereal Killerz
Las Vegas, NV
08.2022 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about all drinks.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained customer satisfaction with quick and professional handling of products.
Owner/Operator
KattzCreations
North Las Vegas, NV
05.2019 - 01.2022
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed day-to-day business operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Keeping up with all products
Sales Associate
Journeys Kidz
Las Vegas, NV
08.2021 - 10.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories and merchandise care.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Nevada State High School
North Las Vegas, NV 01.2022 - Current
Skills
Excellent written and oral communication
undefinedZeta Phi Beta Archonette
- Service opportunities
- Sisterhood
- Foster friendship and community
- Academic support
- Leadership skills
Timeline
Customer Service Associate
Cereal Killerz
08.2022 - Current
High School Diploma -
Nevada State High School
01.2022 - Current
Sales Associate
Journeys Kidz
08.2021 - 10.2021
Owner/Operator
KattzCreations
05.2019 - 01.2022
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