Kynzi Pate

I work as a membership and turf recreation associate. At the front desk I am a receptionist, membership manager, work sales, answer phone calls, and book tennis court availability. As a turf associate, I help clients with using sport equipment for club or professional sports, as well as am a receptionist in case of need.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, and increased client satisfaction.