Kyra Balinge
Maple Shade
Summary
Dedicated Enrollment Services Associate with extensive experience collaborating with students, promptly identifying needs and recommending solutions and services to accomplish students goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Enrollment Services Associate
Camden County College
01.2024 - Current
- Assist students with registering for courses and processing payment transactions on student billing accounts
- Updating and maintaining student records, as well as scanning and indexing documentation
- Answer enrollment specific and general college policy inquiries for students in person, as well as remotely via email and phone
- Manage multiple email inbox's
- Follow FERPA guidelines
Sales Associate
Dick’s Sporting Goods
01.2023 - 01.2024
- Provided excellent customer service in store and via phone
- Operated POS system; reconciled payment
- Assisted with onboarding new team members by providing training
- Processed incoming shipments, organized and inventoried merchandise
- Traveled to area stores to assist with new store openings
Substitute Teacher/Aide
Estell Manor School District & Weymouth School District
01.2021 - 01.2023
- Implemented existing lesson plans in a manor that ensured the integrity of academic time and motivated students to learn and participate
- Provided classroom management per instructions left by teachers and administrators
- Ensured student safety and engagement
- Maintained knowledge base in various subjects and addressed various learning styles of students accordingly
- Additional experience and references available upon request
Education
Bachelors of Art and Sciences - Psychology
Rowan University
05.2025
Associate Degree - Liberal Arts and Sciences
Rowan College of South Jersey
05.2021
Skills
- Strong Communication
- Detail-oriented
- Highly Organized
- Problem Solving
- Teamwork
- Adaptability
- Excellent Customer Service
- Interpersonal Skills
- Computer Skills - including Microsoft Office Suite, Google Suite, Colleague, OnBase, Executime, Outlook, Workday
LANGUAGES
Fluent in: English, Dutch, Papiamento
Timeline
Enrollment Services Associate
Camden County College
01.2024 - Current
Sales Associate
Dick’s Sporting Goods
01.2023 - 01.2024
Substitute Teacher/Aide
Estell Manor School District & Weymouth School District
01.2021 - 01.2023
Associate Degree - Liberal Arts and Sciences
Rowan College of South Jersey
Bachelors of Art and Sciences - Psychology
Rowan University