Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyra Crosby

Farrell,PA

Summary

Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Direct Support Professional

Abound Health
08.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.

Food and Beverage Service Professional

Red Lobster
02.2024 - Current
  • Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
  • Managed high-volume workloads while maintaining a strong focus on client satisfaction.
  • Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals.
  • Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
  • Generated positive feedback from clients through effective problem-solving skills and empathetic communication techniques.

Cashier Team Lead

Ollies Bargain Outlet
02.2024 - 08.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Education

No Degree - Nursing

Pennsylvania State University
University Park, PA
08-2021

High School Diploma -

Farrell Area School District
Farrell, PA
06-2020

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Client documentation
  • Direct patient care

Certification

  • PCW - Personal Care Worker
  • DCA - Direct Care Aide

Timeline

Direct Support Professional

Abound Health
08.2024 - Current

Food and Beverage Service Professional

Red Lobster
02.2024 - Current

Cashier Team Lead

Ollies Bargain Outlet
02.2024 - 08.2024

No Degree - Nursing

Pennsylvania State University

High School Diploma -

Farrell Area School District

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Kyra Crosby