Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Empathic and dedicated.
Overview
5
5
years of professional experience
Work History
Compliance Specialist
Medical Solutions
02.2023 - Current
Ensures that all traveling healthcare professionals records are organized, accurate, and complete while meeting all regulatory requirements for company and hospital protocol
Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
Promoted a culture of ethical behavior within the organization by underscoring the importance of adhering not only to regulations but also to established company values.
RCA Specialist
US Bank
02.2022 - 02.2023
Gathers daily case reports and reviews document information and sends cases for analyst review
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Collected, arranged, and input information into database system.
Gathered, organized and input information into digital database.
Generated reports detailing findings and recommendations.
Material Handler
Fedex Express
08.2021 - 02.2022
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Police Cadet
Huntersville Police Department
07.2021 - 08.2021
Hired as a police recruit to attend police academy.
Filed records and provided recordkeeping duties.
Supported community relations efforts by participating in local events, providing a visible police presence, and engaging with citizens.
Residential Counselor
Glovehouse Family and Children's Services
01.2020 - 06.2021
Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Corrections Officer
Chemung County Sheriff's Office
07.2019 - 12.2019
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA
Bachelor of Science - Behavioral Health Science
Grand Canyon University
Phoenix, AZ
09.2023
Associate of Applied Science - Criminal Justice
Corning Community College
Corning, NY
01.2021
Skills
Regulatory knowledge
Compliance knowledge
Critical Thinking
Conflict Management
Timeline
Compliance Specialist
Medical Solutions
02.2023 - Current
RCA Specialist
US Bank
02.2022 - 02.2023
Material Handler
Fedex Express
08.2021 - 02.2022
Police Cadet
Huntersville Police Department
07.2021 - 08.2021
Residential Counselor
Glovehouse Family and Children's Services
01.2020 - 06.2021
Corrections Officer
Chemung County Sheriff's Office
07.2019 - 12.2019
Master of Arts - Clinical Mental Health Counseling